2004 Davis Primary Care Award Winner Jennifer Cavallaro RN, BSN HTM 680, National University 2014

 51,00 patient encounters annually  Two office locations  Seven physicians, Nine Mid-level providers, 38 clinical and admin staff  75% of patients MCO’s, 15% on Medicare, 10% either self-insured or covered under indemnity plans About the Practice

To better serve the area’s booming population a satellite office is needed. With an EHR numerous opportunities to reduce administrative costs and improve patient care. Recover reimbursement funds lost due to miscoded procedures and charges Key Points EHR + Improved workflow Upgraded phone system ________________________________ = Growth strategy + Reduced overhead

1.Improving quality, safety, efficiency and reducing health disparities System generated alerts, automated prescriptions and referrals, up-to-date problem and medications lists, custom templates for visit notes, remote access for decision support and timely care. 2. Engage patients and families in their healthcare “Healthmatics Access, promoting e-communication between patients and the practice,’’ desktops installed in all exam rooms for ‘bedside’ documentation. Functionality and Implementation to meet Meeting Meaningful Use

Continued 3. Improve Care coordination Real-time ‘bedside’ documentation, timely lab results, access to the whole ‘patient story’ from any location, outside reports incorporated into EHR 4. Improving population and public Health Practice-based analytical tools, database management 5. Ensure adequate privacy and security protections for personal health information password protection, automatic time-outs, data access restrictions, disaster recovery and remote server back-ups.

Value

 The sooner you implement the better  Be proactive with technology solutions not reactive  Look to the future  Ensure the vendor is a forward-thinking partner  Overall “the time spent researching EHRs and going on site visits was invaluable.” Lessons Learned

Improving quality and reducing cost with electronic health records. (2007). In. Chicago Il: HIMSS. Reference