Customer Service We love to see you smile By: Troy, Kirby, Namy & Adrian.

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Presentation transcript:

Customer Service We love to see you smile By: Troy, Kirby, Namy & Adrian

Our Goals : To Make Big!Fun park user friendly – Accessibility for all customers. – Making sure the customer feels invited and right at home. – To make sure all services are provided for all types of people. – Services are easy to locate and in convenient locations.

New Additions : Stainless Steel Water Fountains. Stainless Steel Water Fountains Ramps Rails New Restroom Mist Pools Strollers New Map Location

Stainless Steel Water Fountains : New water fountains were added to both restroom’s. Both a lower kids fountain and a higher adult fountain make access fast and easy. Made of stainless steel. – For longer lasting use over time, stainless steel won’t rust. – Easy to clean. Back to slide Additions

Ramps : Ramps have been added to all stair cases. – Makes the park handicap and stroller friendly. Back to slide Additions

Rails : Hand rails have been added to all stair cases. – Keeps costly accidents, such as falling down the stairs, from happening. – Rails will also benefit all handicap users by providing balance and stability while walking up and down the stairs. Back to slide Additions

Back to Slide

New Restroom : A new additional bathroom has been added – As the park grows in size more restrooms must be added to keep up with demand. Great new location – Easy to find, to the left of the entrance. Restrooms have been added to the all key maps as WC. Back to slide Additions Click Me

Back to Slide

Mist Pool : What is a mist pool? – A mist poll is a tent which sprays a mist of water above the customers head. Importance – This is important to all visitors to keep them from over heating. – A costless way to please the customer. Back to slide Additions Click Me

Back to Slide

Strollers : Stroller rentals are now available. – With the new addition of ramps, strollers can now access the park. – Easier for parents to keep up with their kids. – Located outside the entrance to the park. – Free of charge. Back to slide Additions Click Me

New Map : A new map – Located in the middle of the park. – Large and easy to see. – Restrooms icons have been added as WC on the maps. Back to slide Additions Click me

Back to Slide

Future Expansions : New Big!Fun themed strollers. Younger audience rides. Information booths. Mist pools added to bridges and other areas. Ride wait timers added to all rides. Space viewing tower.

Thank You