Prepared by PMO of IT Consolidation Program Commonwealth of Massachusetts Statewide IT Consolidation Program Phase 3c – Program Management Dashboard Review Period: mm/dd/year – mm/dd/year Meeting date

- 2 - DRAFT FOR DISCUSSION PURPOSES ONLY Agenda 1 Review Phase 3c IT Consolidation Integrated Workplan 2 CIO Cabinet Meeting – Proposed Agenda 3 IT Consolidation Working Group Meeting – Proposed Agenda

We Are Here

- 6 - DRAFT FOR DISCUSSION PURPOSES ONLY 1. Helpdesk Services Consolidation – SCIOs 1.1 ANF 1.3 EOHED 1.2 EOPSS Key Discussion Items: Desktop and LAN Services Consolidation – SCIOs 2.1 EOLWD 2.3 ANF 2.2 EOEEA 2.4 EOHED Key Discussion Items: Website IA Portalization – J. Letchford (S. Parker) 3.1 EOE 3.3 EOEEA 3.2 MassDOT Key Discussion Items: Application Consolidations – SCIOs 4.1 MassDOT4.2 EOEEA Key Discussion Items: Legend: On Schedule At Risk Behind

- 7 - DRAFT FOR DISCUSSION PURPOSES ONLY 5. Data Center Services – J. Letchford (J. Holbrook) 5.1 Develop Virtualization Architecture 5.3 Synchronize consolidation plans 5.2 Complete EOHHS Pilot 5.4 Develop Security Architecture plan 5.5 Complete timeline for data center asset transition Key Discussion Items: Network Services – J. Snyder, L. Angeloni 6.1 Implement EOHHS VoIP 6.3 Build Network Backbone 6.2 Obtain contingency savings Key Discussion Items: & Directory Services – J. Letchford (M. Chew) 7.1 PERAC 7.3 CHSB 7.5 Active Directory Strategy 7.2 DIA 7.4 MassDOT 7.6 eJournaling/Archiving Solution Key Discussion Items: DIA On Schedule At Risk Behind Legend:

- 8 - DRAFT FOR DISCUSSION PURPOSES ONLY 8. Service Excellence – J. Snyder 8.1 Implement Phase 1 of asset management process for ITD 8.3 Implement formal automated Incident Management reporting 8.5 Common helpdesk tool procured 8.2 Complete draft business plans for each ITD Service 8.4 Develop FY11 Rates Key Discussion Items: Key Discussion Items: Program Management – ITC PM Team 9.1 Develop/manage integrated work plan 9.3 Knowledge transfer to Commonwealth program manager 9.2 Provide program management support Key Discussion Items: Secretariat IT Consolidation – ITC PM Team 10.1 Provide integration and coordination support 10.2 Develop IT sourcing strategy Key Discussion Items: On Schedule At Risk Behind Legend: OutputANFEOEEEAHEDHHSLWDPSSDOTITDCMW Refresh Updates Plan 3c Updates

- 9 - DRAFT FOR DISCUSSION PURPOSES ONLY 12. IT Finance – K. Luddy 12.1 Support Sub- committee 12.3 Train and implement MMARS workflow 12.2 Implement Operating Models 12.4 Develop cost allocation and indirect rates Key Discussion Items: – 12.3 Mini-Dashboard > Op Models and MMARS Workflow OutputANFEOEEEAHEDHHSLWDPSSDOT Op Model Workplan Implementa- -tion MMARS On Schedule At Risk Behind Legend: 11.1 Mini-Dashboard > Program Benefits OutputANFEOEEEAHEDHHSLWDPSSDOTITDCMW Kick-Off Baselines /Targets Metrics Dashboard 11. IT Governance – A. Margulies 11.1 Roll out Benefits Tracking 11.2 Coordinate ISB, TGB, ESB, and CIO Cabinet Key Discussion Items:

DRAFT FOR DISCUSSION PURPOSES ONLY 13. HR/ Labor/ Talent – M. Desmond, E. Wright 13.1 Develop staff transition process 13.3 Develop CMW IT Learning Program plans Train IT workforce on ITIL Key Discussion Items: On Schedule At Risk Behind Legend: 13.2 Mini-Dashboard > ITIL Training Participation ANFEOEEEAHEDHHSLWDPSSDOTITD Progress to Date 14.3 Mini-Dashboard > Sec Town Halls Town Hall Date ANFEOEEEAHEDHHSLWDPSSDOTITD 14. Program Communications – J.Glennon 14.1 Draft report to Governor 14.3 Communicate staff transition 14.2 Conduct ongoing communications 14.4 Conduct knowledge transfer Key Discussion Items:

DRAFT FOR DISCUSSION PURPOSES ONLY CIO Cabinet Meeting – Proposed IT Consolidation Agenda Items for 1 Presenter / Discussion lead 2 Presenter / Discussion lead 3 Presenter / Discussion lead

DRAFT FOR DISCUSSION PURPOSES ONLY Working Group Meeting – Proposed Agenda for 04/05 1 Presenter / Discussion lead 2 Presenter / Discussion lead 3 Presenter / Discussion lead