Professional Opportunities Orientation Program September 7, 2000 Tom Sauer Manager - CRM Applications GE Industrial Systems

Agenda The Roles of Information Management in 2000 GE: A Corporate Example Entry-Level Opportunities Advice from Executives

Today’s IM Roles Skills that will enable you to Succeed & Advance Today’s IM Roles Software Development Process Change Project Management Technical Background Change in Perception

Strategic P&L Business Partner Service Support Technical Specialist Technical Integrator Systems Specialist Systems Integrator Functional Analyst Process Change Analyst Project Management The evolution of an IM organization requires an evolution of skills... TechnologySystemsProcess Today: Technology Evolution, Web Mainframe Client Server IM Evolution Then: ERP Integrator; Data Models Programmer Process Flow, Integration, Speed Manufacturing, Financials, Sales

Who We Are...A Growth Company Earnings Have Doubled and the Value of Our Stock Has Grown Over 600% Since 1990 Earnings Have Doubled and the Value of Our Stock Has Grown Over 600% Since 1990 A Diversified, Technology, Manufacturing and Services Company …with a Rich History of Innovation….a Company to Watch for Future, Steady Earnings Growth, a Leader in Click and Mortar. GE Earnings Growth $9.3B $8.2B $4.3B $10.7B

What We Do Connect Businesses Around the World GE Businesses: GE Aircraft Engines GE Appliances GE Corporate GE Capital Services GE Industrial Systems GE Information Services GE Lighting GE Medical Systems GE Plastics GE Power Systems GE Supply GE Transportation Systems NBC Leaders in Many Industries--Within One Company !...Invent the Future Power Jet Aircraft Cook with the Speed of Light Span the World of Finance Make New Products Possible Light our National Monuments Save Lives

Who We Are... Respected Among our Peers “What Makes GE Admired? … Leadership …” America’s Most Admired Company 1998, 1999, 2000 World’s Most Admired Company 1998, 1999 Admired by Business Executives

US Revenues $65.9B 59% Revenues Outside US $45.7B 41% Employees Outside US 130,000 44% US-Based Employees 163,000 56% Who We Are...Global Company Operations in Over 100 CountriesManufacturing Facilities in 25 Countries Nearly half of GE’s Revenues Come from Outside U.S.

Where We’re Going Four Main Growth Initiatives are Uniting Employees Around the World and Directing GE’s Future Success Globalization: of every aspect of the Company Services: a high technology effort to improve the performance our customer's installed equipment base Six Sigma: a disciplined methodology of eliminating defects from products and processes e-Business: the Internet based revolution that with it brings enormous opportunity. Rapid change in a company which thrives on change.

Information Management at GE “The success of GE’s high growth plan... is absolutely dependent on Information Technology.” E-Commerce, 'This Is the Greatest Opportunity Yet' June 18, 1999 ONLINE EXCLUSIVE Jack Welch, Chairman and CEO

g Business-Specific Leadership Programs Business-Specific Positions (See for more information) Financial Management Program (FMP) Human Resource Leadership Program (HRLP) Information Management Leadership Program (IMLP) Technical Sales Leadership Program (TSLP) Entry Paths Operations Management Leadership Program (OMLP) Edison Engineering Development Program (EEDP)

The Information Management Program The purpose of IMLP is to develop your... Designed to Develop IM Leaders of the Future leadership abilities In order to meet the future IM leadership needs of GE’s diverse businesses technical aptitude business acumen

Assignments May Include Finance Systems E-Business/Web Development Opportunity: Challenging Work With Defined Deliverables and Visible Impact Experiences with Distinct Technical Applications and Solutions Coaching/Feedback Sr. Level Visibility/Exposure Product Development Infrastructure Management Self-Service Tools Process Re-engineering Telecommunications Supply Chain Systems Real Jobs - Real Responsibility - Exciting Experience

1.Performance Advice from Successful Executives Focus on current job performance. Do everything with a sense of urgency and drive to win. Make a difference on every job. Develop a reputation for delivering results above and beyond. It’s OK to think and talk about your career, but secondary to job performance and better when you are hitting the ball out of the park in your current job.

Become proficient in one business/technical area. Build a strong functional competence. Look for opportunities to apply your expertise in a broader business context; multi-functional teams; process initiatives, etc. Learn Finance... it’s the language of business. Manage your career so that you can evolve (rather than leap) into a cross-functional assignment. 1.Performance 2.Expertise Advice from Successful Executives

Don’t whine about your career. Others can provide advice but — in the end, you are responsible. Get in the habit of constantly developing yourself... like a professional athlete. Commit to continuous learning (deeper/broader). Develop skills as opposed to accumulating titles. 1.Performance 2.Expertise 3.Ownership Advice from Successful Executives

Take the hard job. Err on the side of the bigger challenge. Take on work that the business considers important. Seek out assignments with visibility recognizing the upside and downside potential. Play offense with your career. 1.Performance 2.Expertise 3.Ownership 4.Challenge and Visibility Advice from Successful Executives

Broaden your base of support. Take jobs with different managers/clients. Work for people who will challenge you. Seek out constructive input on a regular basis and don’t be defensive when you get it. Surround yourself with great people and learn from them. Be persistent. When you encounter the imperfect boss, hang in... learn... make a difference. 1.Performance 2.Expertise 3.Ownership 4.Challenge and Visibility 5.Mentors/Supporters/Role Models Advice from Successful Executives

Expose yourself and family to different cultures early. Seek out positions which require interaction across countries and cultures. Consider assignments outside your home country (bubble or longer term), but prepare by becoming expert at something, by developing teaching (as well as functional) skills, and by committing to get a specific job done. 1.Performance 2.Expertise 3.Ownership 4.Challenge and Visibility 5.Mentors/Supporters/Role Models 6.Global Experience/Cultural Breadth Advice from Successful Executives

Take Charge of your Career You are responsible for your career development You are responsible for your own happiness Your attitude is everything: Take Risks - Go outside comfort zone Focus on continuous learning Follow your passion - Have fun!