Changing the way we do business Karen Wells & Debbie Young Contracts, Quality Assurance & Market Development January 2016

Context Since 1 April 2015 under The Care Act 2014 Must facilitate markets Must work to develop markets - Ensuring overall provision is healthy Must ensure sufficiency - both Capacity & Capability Must understand local markets WSCC priority

960, , , ,969 Demographics – an Ageing Population NOW 2035 Over the next 20 years the population of West Sussex will increase by 132,000 Most of this increase will be in the 65+ age group, which will increase by 102,000 by 2035 The 85+ age group will double from 28,000 now to over 60,000 in ,000 people = 65+

Geographical Analysis of our Ageing Population The 65+ population will increase across the whole county Arun will see the largest increase, with 22,300 more people aged 65+ by ,000 people = Increase in 65+ population 2015 to 2035 Compared to current 65+ populations, Horsham and Crawley will see the biggest proportional increases, both increasing by more than 60% from current 65+ populations Sources: ONS mid-2014 population estimates, ONS 2012 based population projections

Currently, there are… … in West Sussex 252 care homes with 4,825 beds 129 nursing homes with 5,470 beds 3 community healthcare services 8 rehabilitation services 9 extra care housing services 20 supported living services 100+ organisations and groups providing day activities 139 domiciliary care services Existing Supply

Residential Supply

Residential Market Intelligence

Capability – Workforce profiles

Capability – Market Intelligence

Our approach Proactive, supportive and proportionate relationships Encourage variety of product offer for all customers StabiliseStrengthenGrow Infrastructure Market Development Skills and Workforce Support investment in the care economy in West Sussex Stimulate pace of expansion of existing and emerging providers Recruit and Retain care workers (incentives etc) Train – with a focus on competencies & accreditation

Growth Market Symposiums Capital investment £34.5m to work with you to invest in the sector to grow the market to meet demand Local Planning activity

Growth Revenue activities fees modelling – opportunity to influence – Impact on National Living Wage other payment models Business barriers Barriers to doing business with WSCC

Current Support Market/Service Centric Approach Contracts Team – Quality assure, support, stabilise, signpost -care/nursing homes Provider Monitoring Team – Quality assure, support, stabilise, signpost – domiciliary care Cabs – Care and Business Support Team – strengthen, increase resilience, focus on service supporting with system pressures All teams – opportunities for GROWTH

Growth Learning & Development review of current offer linked to capability in the market considering a focus on development in leadership evidence based on type of worker, skills, recruitment and retention Capital element

The CaBS Team Market/business focus NOT Customer Focus CARE BUSINESS & CLINICAL

CaBS & You

Get in touch Thinking of: Expanding Diversifying Exiting Contact Karen – Need to discuss: CaBS Current contractual arrangements Care & nursing homes & care and support at home Contact Debbie –

Over to you… highlighted the opportunities shown some of the gaps now comes your opportunity… TO MARKET YOUR SERVICES