WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department What is Workforce Planning? Is ensuring we have the right number of people with the right skills, in the right place at the right time to deliver short and long term organisation objectives.

Social Services Department Why workforce plan? To ensure we have sufficient skilled staff to deliver our business plans.

Social Services Department What does workforce planning mean to you?  Helps to better understand your staffing needs  Anticipating and forecasting future requirements  More informed decision making  Allows the appropriate development of the workforce  Leads to a better understanding of the workforce

Social Services Department A model for workforce planning

Social Services Department The role of the Workforce Development Team  Workforce Data Collection  Information – Workforce Planning, Inspections etc  Training Needs Analysis  Commissioning of qualifications / training activities  Delivery of qualifications / training activities  Evaluation of qualifications / training activities  Transfer of learning to the workplace  Supervision / PRS

Social Services Department Data Collection  Sept 2011 improvements made to the process.  Staff Information Updates  Agreed a timetable for future validation  January for Annual Workforce Data Collection  June and September for Staff Information Updates  January 2012  Workforce Information has been circulated requesting amendments to be submitted and returned to WFD Team by 31 st January 2012.

Social Services Department Data Collection – Why?  To assist with Workforce Planning  This data is used in the preparation of the SCWDP grant application.  The successful application process provides the WFD Team with a budget to commission qualifications and training activities on behalf of the Social Care Partnership.

Social Services Department Data Collection Available Information  Annual Labour turnover  Age profile  Qualification profile  SFT (Staff Type/Category) profile  Amount of training accessed  Non attendance rates

Social Services Department Training Needs  Previous proforma’s no longer in use  New process for  Partnership Event activity today  For those not here today - training requirements need to be sent to by Friday 20th January

Social Services Department Training Needs – why? “to build a quality training plan which enables the delivery of high quality services to our communities.”

Social Services Department Commissioning / Delivery Our training and development activities are delivered through a variety providers with skills and knowledge in specialist areas.  Workforce Development Team  BGCBC staff  Partnership Organisations  External Training Providers  Universities and Colleges

Social Services Department Evaluation the current system  Participant and Trainer Questionnaire feedback  Good levels of positive feedback  We expect Managers to discuss aims and objectives with staff prior to attendance at course  We expect Managers to discuss the effect of the training back at the workplace to ensure the transfer of learning is maximised  Positive and negative aspects of training should be discussed with the Workforce Development Team

Social Services Department Evaluation Review  December a review of how Blaenau Gwent and Caerphilly Social Care Partnerships currently undertake the evaluation of training sessions.  The aim is to propose a common approach for both partnerships that will provide effective information to assess the quality of training provided and evidence the transfer of learning.  A series of meetings with a variety of key officers.  A report will be provided in March 2012.

Social Services Department Are we effective? TELL US! This can be measured through a variety of tools: training evaluations supervision annual appraisal schemes team meetings partnership events individual and team performance information

Social Services Department What does the future hold?  Collaboration with Caerphilly CBC  8 work streams for Workforce Development  Training and qualification needs  Joint analysis and Calendar of events  1 st April 2012 access to both training Calendars  Providing improved opportunities across both authorities

Social Services Department Thank you for listening Any questions?

Social Services Department Training Needs Activity  In groups please discuss your organisations training needs  Prioritise your top 3  Include qualifications  QCF’s – e.g., Health & Social Care, Business Administration, Customer Care  IT Skills – e.g., Basic skills, ECDL