Overview Demographics changing –Hispanic population –Baby boomers Flexibility

2 Guiding Values 1. Working together as a community. 2. Efficient service by friendly and enthusiastic people. 3. Providing relevant information to its community.

3 MHV MISSION STATEMENT The Mount Valley Hope Public Library exists to provide friendly, free services to the patrons of Eppville. As a staple in the community, when a patron walks through the door, the library's aim is to provide that person with the information that they seek. The library also provides programming for families and children. Additionally, we will seek to integrate programming for populations that have been previously overlooked.

4 Strategic Planning Team Rose Epp - Outreach Coordinator of MHV Library -- Team Secretary; Report Designer; Values Analyst Mica Hunter - MHV Library Board member -- Team Leader; HR/Personnel Specialist; Presentation Coordinator Michelle Mehlhaff - Director of MHV Library -- Mission Statement Coordinator; Technical Analyst; Community Analyst Stephanie Vap - Customer Service Coordinator of MHV -- Budget Analyst; Idea Specialist; Marketing Director

5 Planning Factors Organizational Culture: –Board –Director’s independence Limitations: –Size –Budget

6 Current Reality Eppville Population - 20,000 Average Annual Income - $35,000

7 Mount Hope Valley Library Computer and Internet access Programming for families and children Underserved populations –Hispanics - 35% of population –Senior Citizens (60+) - 20% of population

8 SWOT Analysis Strengths – Team work – Large meeting room – Training – Up-to-date equipment – Large print collection

9 SWOT Analysis Weaknesses –Outreach –Service –Knowledge of technology –Spanish language collection

10 SWOT Analysis Opportunities –Increase in Hispanic population –Increase in free or cheap Open Source programs –Technology –Free services of libraries –Accessibility via Internet

11 SWOT Analysis Threats –Economic downturn –Changing of reference service –“The digital divide” –Public reluctance to talk with librarians

12 New Priorities Outreach to growing Hispanic population Computer and technology skills courses for senior population

Gap Analysis Results of a gap analysis for MHV Public Library revealed: 5% of survey results were from a Hispanic or senior member of the community Hispanics and individuals over the age of 60 makeup 35% and 20% of the current Eppville population respectively.

14 Strategic Initiative #1 Hispanic Outreach 1. Advertise services for Spanish-speaking patrons. 2. Hire a bilingual employee. 3. Offer English classes. 4. Add to Spanish language collection.

15 Initiative #1 Action Plan  YEAR ONE - OBTAIN PAMPHLETS, TRAIN STAFF, HIRE BILINGUAL EMPLOYEE.  YEAR TWO - EXPAND POSITION TO HISPANIC OUTREACH COORDINATOR  YEAR THREE - ADD ENGLISH CLASSES

16 Initiative #1 Action Plan THROUGHOUT  EXPAND COLLECTION  ADVERTISE BY WORD OF MOUTH  ADVERTISE BY FLYER  MONITOR PROGRESS BY OBSERVATION AND FEEDBACK FROM COMMUNITY

Strategic Initiative #2 Senior Outreach Computer classes— Basics (Microsoft & ) via Senior Net OPAC revisions— Larger text, ease of use

Initiative #2 Action Plan  EIGHT, 6-WEEK CLASSES  TWO CLASSES/WORK WEEK, 10:30AM & 2:00PM  SURVEYS FOR CLASSES TRACK PROGRESS $109/CLASS FROM SENIOR NET TOTAL COST $872* * COSTS MAY BE SUBSIDIZED BY IMLS GRANT

Initiative #2 Action Plan ILS Enhancement  Font size variability for patrons with decreased visual acuity  Estimated cost $0, longer implementation  Supplement cost with grants funds, if not voted in AAAAAAAAAAAAAAAA

Performance Management First year - more time required by Outreach librarian for Senior Initiative. Second/Third years - more time required by Outreach for Hispanic Initiative, Senior Initiative more time required for director. Each initiative funding coming from different sources.

21 Hispanic Contingencies 1. Staff and/or community resistance - most harmful, least likely to occur. 2. No participation - always a possibility. We will reevaluate this initiative after the first year of implementation.

Senior Contingencies 1. No Participation- Most harmful, least likely to occur. Analysis of first half of classes will be key. 2. Lack of Funding- More likely, due to no grant funding or inability to reallocate materials funds.

Budget Total Expenditures Federal & State Grant Funds Misc. Revenue Part-time & Temporary Federal Grants Printing & Publications Other Contractuals Computer Supplies Outreach Supplies Adult Programming Books General Supplies $549,555  $599,555 $28,500  $78,500 $521,055  $521,055 $213,828  $233,828 $0  $50,000 $1,200  $2,200 $11,200  $10,200 $3,750  $4,750 $0  $500  $20,000 $2,500  $12,500 $43,500  $42,500 $3,500  $3,000* * Temporary allocation

Conclusion Mount Valley Hope Public Library’s Vision The strategic plan is vital to this vision As a team dedicated to providing service to the community, we will push through any obstacles and continue to make Mount Valley Hope as valuable to the community as they are to us.