Tracy Priestman Democracy & Representation Co-ordinator
Why face to face communication is important Elevator test Giving speeches Apathy staircase Top tips
Face to face communication is one of the most important skills of being a Course Rep! Personable People are more likely to remember you from having a conversation, rather than reading an . Friendly and approachable Face to face communication is the best way of getting things done. Makes you more available for other students to talk to.
WHO (are you?) WHAT (are you asking them to do?) WHY (should they do it?) WHEN (do you need it done by?) WHERE/HOW (can they do it?) The Task Split into pairs & practice the elevator test You have 30 seconds each! Go go go!
Say what you are going to say, say it, say what you’ve said. Start and end with something great Avoid clichés Group things to create greater impact (lots of 3) Tell stories Pause
Clear and concise Straight to the point Uses repetition of 3 for effect Talks about community and working together Humble – He says he can’t do it on his own and needs the support of the people around him to create real change Pauses for effect Honest Prepared Knows his audience Good eye contact and body language Knowledgeable
What situations could you use these skills? Lecture shout outs Meetings Forums Campaigning Interviews 1:1 Communication
APATHY STAIRCASE Ask them about their issues Offer to do something for them Inject the injustice Ask them to do something for you STUDENTS YOU The Task Split into pairs & practice the apathy staircase You have 1 minute each Go go go!
Introduce yourself early on in the year – This will make you more approachable for other students Be prepared Don’t be afraid to say you don’t know something – Go away, find out and get back to them with your answer Smile and use eye contact Be humble and honest Be approachable Work with people to come up with solutions together! Be relaxed Be interested in the person Ask questions Make sure you listen to the answers Breathe!