How are you creating customer value? 6 questions to consider for your company to create value for customers © ROM Consultancy Ltd 2012.

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Presentation transcript:

How are you creating customer value? 6 questions to consider for your company to create value for customers © ROM Consultancy Ltd 2012

How are you creating customer value? 1.What are your customers trying to achieve? 2.What problems are your customers trying to solve? 3.How do they go about solving their problems and what value are they trying to create? 4.How would they prefer to use your offering in solving the problem? 5.What added value can your offering create for them? 6.Why should they choose you?

About ROM ROM stands for Results Oriented Management: A strategic Business Development Consultancy with a unique and caring approach towards you and your business. ROM specialises in helping clients to develop and/or grow their companies, either by growing their new business sales or by developing their management and top executives. Established since 1992, ROM is a respected organisation with a proven track record of developing businesses within the Construction, Insurance, Commercial and Public Sectors. PHONE: