Warrington’s Family Support Model 7 May 2009 Warrington’s approach to integrated working Tracy Ryan – Head of Sure Start for All Debbie Leadbetter – CAF Manager
Overview Why a Beacon of Good Practice? What is the Family Support Model? Understanding the Model’s measures of impact Implementation of impact measures
Strategic Vision & Planning External Evaluation Full Strategic Endorsement ‘Bottom up’ approach Dynamic / Flexible Built around outcomes not just procedures Good underpinning ‘safety nets’ Avoided the pitfall of creating a 2 tier system – prevention and crisis Strategic Vision & Planning Staff / People C & YP Parents and Carers Systems and Procedures
Warrington Family Support Model 2006 Joint interagency agreement to implement: Common language of needs Single referral, assessment & care planning procedures with common documentation Common structure of multi agency meetings ‘Team around the child /family’ Encompasses CAF, Lead Professional, ContactPoint and Information sharing protocols Central team registers & monitors all children in system
Integrated Assessment & Care Planning Pathway Single agency intervention FSM 01 Referral form Information Search (ContactPoint & e-CAF) Service Allocation Meeting Support for professionals Common Assessment CAF form Family Support Meeting to develop a co-ordinated care plan which is reviewed FSM 02 Care plan Family Support Plan FSM 03 Review Plan Lead Professional
Warrington’s Level of Needs
Levels of Need Common language around needs Defines service thresholds at each level Allows for measurement against 5 Outcomes
Positive Contribution Worked Example Be Healthy Billy has mild asthma His asthma is problematic at present and he is currently missing school through illness Billy has a stable family unit but they are living in damp temporary accommodation due to debts Enjoy & Achieve Economic Wellbeing Stay safe Positive Contribution
Billy’s Assessment of Need Level 1 Level 2 Level 3 Level 4 Stay Safe X Be Healthy X Enjoy & Achieve X Economic Well-being X Positive Contribution X
Impact Measures Family Support meetings recorded on common care plans (FSM02 / FSM03) All plans are registered with the CAF Team
Impact Measures Key data is recorded and monitored Child’s details (name, dob, address) Lead Professional Meeting attendance / apologies Key needs and issues Gaps in services Level of Need Able to report on any emerging trends
Level of Need FSM02 (initial care plan) identifies strengths and needs under each of the 5 Outcomes and a level of need, per outcome, is agreed. Child/young person is given a final ‘score’ in the range of 5 to 20.
Level of Need FSM03 (review plan) reviews each of the 5 Outcomes and a new level of need, per outcome, is agreed. The new level of need ‘score’ is recorded and we are able to see if interventions are having an impact.
Impact Measures Changes to Levels of Need ‘scores’ enable us to see the impact services are having and to report on: Overall progress against each of the 5 Outcomes Overall progress of children/young people Trends (e.g. area-based, age-based, etc.)
Impact Measures Overall progress against each of the 5 Outcomes Where is Warrington performing well? Where can services be improved?
Impact Measures Overall progress of children/ young people How many children move into Social Care? How many children show improvements?
Impact Measures Able to report on area-based trends East North South West
Impact Measures – East area Can investigate anomalies in the data
Impact Measures – over 13 years Can report on specific measures and investigate data further
Impact Measures Over a quarter of CAFs completed on over 13s come from William Beamont high school Examined some of their cases to review progress of individual young people Before poor attendance substance misuse parental conflict self-harming low attainment Score = 13 After attendance at 97% no longer using substances or self-harming improved relationship with parents applied to college Score = 5
Reporting on progress Designated performance management role within the CAF team Can support all partners with reviewing their progress and engagement with Family Support Health Youth Inclusion Support Programme (YISP) Schools
Warrington Family Support Model Further Information Warrington Family Support Model CAF Team 01925 443136 / 443162 caf@warrington.gov.uk www.warrington.gov.uk/everychildmatters/caffsm