Universals of Interpersonal Communication CH. 1 Universals of Interpersonal Communication
Interpersonal Communication Selective Systemic Unique Ongoing Quantitative Qualitative
Quantitative or Dyadic Approach between 2 persons who have an established relationship
Qualitative or Developmental Approach two-person communication based on psychological data, Explanatory knowledge, and personally established rules.
Elements of Interpersonal Communication A. Source-Receiver = of messages simultaneously
Encode = form messages Decode = decipher messages break down and assign meaning for understanding
Competence is your ability to communicate effectively interpersonal competence = ability to adjust your communication according to the context
Messages Verbal or Nonverbal Feedback = message sent by the receiver of a message, back to the original sender
Feed-forward = is information given prior to the main message 1. sets you up to receive the information in a particular way
Channel = medium through which the message is transmitted Always involves the 5 senses
Noise = anything that interferes with the transmission of a message creates inaccuracies
physical = environment physiological = biological problems of the communicators psychological = mental interference located in the minds of the communicators
Semantic = language. problems Context = influences the Semantic = language problems Context = influences the form and content of messages
physical = setting temporal = time social-psychological status of relationship cultural = influences values, morals, beliefs Purpose = variety Ethics = every act has a moral dimension
II. Transactional Process A. Is a Process = continual and ever changing B. Elements are Interdependent = a change in one = a change in all
The Nature of Communication The Communication Model
The Nature of Communication Communication Principles Communication is Unavoidable Communication Operates on Two Levels Content Messages Relational Messages Communication is Irreversible Communication is a Process Continued...
The Nature of Communication Communication Principles Communication is Not a Panacea Communication Often Presents Ethical Challenges The Golden Rule Standard The Professional Ethic The “60 Minutes” Test
Content & Relational Dimensions Content Dimension = the information that tells what behavior is expected
implications from two dimensions gender differences Relational Dimension =tells us how to interpret the content implications from two dimensions gender differences
Process of Adjustment =. learning another's unique Process of Adjustment = learning another's unique system of signals over time. Communication Accommodation = adjusting speaking style for listeners to gain social approval