1.1.4 Continuous Improvement Process Owner: Bill Christensen

Approximately 50 employees Established 1937 AS9100 Certified Engaged SEA Member Manufacture high precision actuator subassemblies for aerospace applications. Located in North Hills, California Introduction:

Definition How do senior leaders identify, quantify, prioritize and implement improvements to existing processes. How do we translate continuous improvement events into sustainable and quantifiable benefits for the organization. 3 Schrillo Work Instruction Continuous Improvement Document No.: SWI-04- Rev NC Date: 06/02/10 Prepared By: B. Christensen Purpose To always be seeking to improve the processes in every aspect of the organization. Allocate resources to the projects that will have the most significant impact for the organization.

Applicability All employees to improve all aspects of the organizational performance and efficiencies. 4 Process Start Process End The monthly process owners meetings where needs are identified for a problem and resources are allocated to resolve them. Each task will have an estimated completion date by the process of continuous improvement endures. Schrillo Work Instruction Continuous Improvement Document No.: SWI-04- Rev NC Date: 06/02/10 Prepared By: B. Christensen

Business Requirements Measurement of factors that influence financial, manpower and capital requirements and decisions. 5 Measures of Process Effectiveness Improved Profits Improved Competiveness Decreased Costs Schrillo Work Instruction Continuous Improvement Document No.: SWI-04- Rev NC Date: 06/02/10 Prepared By: B. Christensen

Process Worksheet:

Monthly Review Meeting Agenda:

Kaizen Events: Before

Kaizen Events: After

Kaizen Events: Financials

Communication Boards

SEA Maturity Checklist Training Matrix Process Problem Log Process Flow Chart First Article Certification 6S Checklist

Work Center Efficiencies:

Problem Process Form:6s Evaluation Form:

Weekly Work Area Audit:

Standardized Work Instructions: Work Station Level

17 Schrillo Work Instruction Job Skills and Cross-Training Document No.: SWI Rev NC Date: 8/13/2010 Prepared By: A. Schrillo Large Screen Monitor Retractable Dry-erase board 12 workstations Wireless Internet Access for all workstations High visibility classroom Continuous Improvement Training Center:

18 Schrillo Work Instruction Job Skills and Cross-Training Document No.: SWI Rev NC Date: 8/13/2010 Prepared By: A. Schrillo

Tel: Fax: Schrillo.com Contact Information: Sales: Bill Christensen