University of Southern California Center for Systems and Software Engineering 04/21/2010 Virtual Teams in Academia Helen Sherman

University of Southern California Center for Systems and Software Engineering 04/21/2010 Forming Choosing the team –Common project –Common goal

University of Southern California Center for Systems and Software Engineering 04/21/2010 Communication – the most impersonal of communication methods Video Conferencing – difficult to manage attention span and hard to manage team conflict The greater the variety of media used the more likely to achieve successful communication – we all communicate in different ways

University of Southern California Center for Systems and Software Engineering 04/21/2010 Ways to Communicate

University of Southern California Center for Systems and Software Engineering 04/21/2010 Storming Are you out there?????????

University of Southern California Center for Systems and Software Engineering 04/21/2010 Norming The more cohesive the group – the more likely it is to achieve its goals! Clearly define team roles and individual contributions – make as fair as possible within the abilities of the team members – don’t leave with the feeling that someone is not pulling their weight!!

University of Southern California Center for Systems and Software Engineering 04/21/2010 Performing Pieces are coming together! Need daily or weekly goals – are you updating DART or submitting Effort Report on time in a format easy to combine??

University of Southern California Center for Systems and Software Engineering 04/21/2010 Recommendations Training on Team Building –Responsibility for Team Meetings – As important as attending class –Increasing team cohesiveness –“.. team building strategies be integrated into team tasks and assignments..” gb J Bus Ad Online NEED TO WORK AT THIS –Grades are not enough to guarantee a successful experience for the course

University of Southern California Center for Systems and Software Engineering 04/21/2010 References The Effective Use of Technology to Improve Communication in Virtual Teams Dec 1, 2009 Organizational Leadership and Management –Craig Baker Khaled El-Sayed Robson Nyereyemhuka Elizabeth Ombija Jamie Tang Making virtual teams more effective: improving relational links Peggy M. Beranek, Ben Martz Journal: Team Performance Management Student Assessment of Virtual Teams in an Online Management Course; Genie Black, Arkansas Tech University ; Journal of Business Administration Online Fall 2002, Vol 1 #2