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Presentation transcript:

It Infrastructure

Information technology management IT infrastructure 1 The term IT infrastructure is defined in a standard called Information Technology Infrastructure Library (ITIL) v3 as a combined set of hardware, software, networks, facilities, etc. (including all of the information technology), in order to develop, test, deliver, monitor, control or support IT services. Associated people, processes and documentation are not part of IT Infrastructure.

Business process reengineering - Adequate IT infrastructure 1 Hammer (1990) prescribes the use of IT to challenge the assumptions inherent in the work process that have existed since long before the advent of modern computer and communications technology.(Malhotra, 1998) Factors related to IT infrastructure have been increasingly considered by many researchers and practitioners as a vital component of successful BPR efforts.(Ross, 1998)

Business process reengineering - Adequate IT infrastructure 1 * Effective alignment of IT infrastructure and BPR strategy,

Business process reengineering - Adequate IT infrastructure 1 * adequate IT infrastructure investment decision,

Business process reengineering - Adequate IT infrastructure 1 * adequate measurement of IT infrastructure effectiveness,

Business process reengineering - Adequate IT infrastructure 1 An effective IT infrastructure composition process follows a top-down approach, beginning with business strategy and IS strategy and passing through designs of data, systems, and computer architecture.(Malhotra, 1996)

Business process reengineering - Adequate IT infrastructure 1 The IT infrastructure shared services and the human IT infrastructure components, in terms of their responsibilities and their needed expertise, are both vital to the process of the IT infrastructure composition

Business process reengineering - Adequate IT infrastructure 1 Building a responsive IT infrastructure is highly dependent on an appropriate determination of business process information needs

For More Information, Visit: m/the-it-infrastructure- toolkit.html m/the-it-infrastructure- toolkit.html The Art of Service