 Take notes for each chapter.  Be prepared to share at moments notice  Note will be part of final grade  Final report not due until December  We will have time on some Fridays to read in class. Will give you notice.

 Write a few sentences explaining what you know about the industrial revolution.  List 5 elements (such as food, environment, etc.) that influence you to work more efficiently and faster while performing a task.  What comes to mind when you hear the word monopoly?

Chapter 2, Section 1 Evolution of Management

Read Section 2.1 Quiz Create Timeline - Group Application Activity – Individual Homework

Read Section 2.1 Post-it notes – write any questions you have while reading List important events and date

 Create Timeline ◦ In your groups, collaboratively piece together a final timeline and neatly write on presentation paper. ◦ Depict the following below your timeline. Group 1 – transportation, Rockefeller Group 2 – Maslow's Hof N, Andrew Carnegie Group 3 – Communication, Cornelius Vanderbilt Group 5 – technology, Interstate Commerce Act Group 6 – Sherman Act, Scientific Mgmt Group 7 – Hawthorne, monopoly

 Ever since one human tried to direct another, ideas about management have been developing. This section discusses how management has changed over time by discussing: The Industrial Revolution New Challenges for Management

How the Industrial Revolution created a new need for management. How the captains of industry of the last century created huge empires. The principles of scientific management. The results of the Hawthorne studies on worker productivity. Maslow’s hierarchy of needs.

 To understand why businesses operate the way they do, you will need to understand how management systems evolved.

◦ monopoly ◦ scientific management  trust  hierarchy of needs

The Industrial Revolution was caused by changes in technology, communication, and transportation and advances in manufacturing processes. Powerful businesspeople who created enormous business empires were known as captains of industry. These powerful businesspeople created monopolies— businesses that maintained total control of their industry.

 During the Industrial Revolution, legislators and the public became concerned with monopolies and the government decided to regulate business. The Interstate Commerce Act The Sherman Act

 During the late 1800’s, thousands of employees performed specialized tasks, and new ideas were needed for managing the workers. Frederick W. Taylor and Scientific Management The Hawthorne Studies of Productivity Abraham H. Maslow and the Hierarchy of Needs

Jobs should be designed according to scientific rules. Employees should be selected and trained according to scientific methods. The principles of scientific management should be explained to workers. Management and workers should be interdependent so that they cooperate.

Working conditions and productivity 5 years and hundreds of experiments Productivity rose b/c workers worked harder when they received attention. Other factors

 P.40 in Book ◦ Fact and Idea Review 1-4 ◦ Quiz over 2.1 tomorrow. ◦ DUE NEXT CLASS PERIOD!

 Section 2.1  Facts and Ideas Review Questions

 Bell Activity – Copy terms on paper ____Theory X___________Decentralization_____ ____Theory Y_____ ___Total quality management ___ ___Centralization_______ Theory Z____ ◦ + = expert ◦ - = heard of it ◦ 0 = do not know of it.

Theory X—Assumes workers will avoid working. Managers must impose strict rules and make all important decisions. Theory Y—Assumes that people find satisfaction in their work given the proper working environment. Managers give employees quite a bit of freedom and let workers make mistakes. Theories X and Y—Most companies combine elements of both theories. Development of Modern Management

 Your group will be assigned either theory X, Y or Z. You will have five minutes to create a role play situation based on your theory. You will then perform in front of the class and they must guess which theory is being demonstrated.

 Centralization  Decentralization ◦ Ie. GM Development of Modern Management

 Total Quality Management Flawless quality standards and teamwork. - ex. Toyota W. Edwards Deming came up with a mathematically based approach to quality control that became known as total quality management (or TQM). TQM is a system of management based on involving all employees in a constant process of improving quality and productivity by improving how they work.. Development of Modern Management

 Involvement and Empowerment  Teamwork  Scientific Tools  Commitment  Training and Education  Customer focus

 Summary of the basics of TQM CONTINUOUS IMPROVEMENT CUSTOMER FOCUS SCIENTIFIC APPROACH TEAMWORK

 Survival of any organization is dependent on customers.  Customer Satisfaction.  External Customers:  Internal Customers:

 Requirement for competitiveness.  Focus on process & structure rather than results. StructureProcessOutcome Strategy & Design Support & Stimulate ‘Carrot & Stick’

 Utilizing everyone ’ s knowledge  Shift away from Internal competition.  Involve suppliers as well as customers.  Old theories: F.W. Taylor

 Read Deming's 14 points  Do you agree with W. Edwards Deming's TQM System?

Development of Modern Management

 Management in a Japanese Type Organization Development of Modern Management

 Management in an American Type Organization Development of Modern Management

 Management in a Theory Z Type Organization Development of Modern Management

 P. 50 – Due Wednesday  Review Vocabulary – define in your own words  Recalling Key Concepts  Thinking Critically Chapter 2 Review