Opportunities for Microsoft Partners in Health Care

Agenda Microsoft’s Strategy for Health and Human Services Industry Reform and Investment Key Solution Areas Campaigns The Microsoft Health Team Questions

“We are at a tipping point...” CEDA Beds and Bills Forum Hon Nicola Roxon MP Minister for Health and Ageing

Source: Federal and state budget papers, 2009 Health | Where’s the budget? Federal –$3.2b in projects focused on hospitals and health infrastructure in May 2009 federal budget –$64b in federal health funding over five years, up $20 billion on previous state funding State e-health initiatives –$35.7m in NSW over the next three years –$87.1m in Queensland in –$5.3m in Tasmania

Our focus Sectors in Health Acute Care –Our Public and Private Hospitals Primary Care –Particularly Chronic Disease Management Aged and Community Care Health Insurers

Our Strategy Securing the Platform Win Core Systems Drive Consumer Health

Health | Opportunity Solutions Connected Health Platform Knowledge Driven Health Health Portals Business Intelligence for Health Caregiver Collaboration Case Management Mobility Solutions Connected Health Platform Knowledge Driven Health Health Portals Business Intelligence for Health Caregiver Collaboration Case Management Mobility

Market Pressures Governments need to deliver for citizens Consumerism Aging population Skilled Labor shortage Increasing regulations Increased worldwide competition Growing middle class Public Health Life Science s Health Payers Providers Average age of a Rural Nurse is 50 10% of GP’s Patients have Adverse Events 4.6% - 20% of hospitalised patients will have an Adverse Event 9% - 17% of hospital tests are unnecessary duplicates Incidence of Diabetes has doubled in two decades 25% of Australians suffer some form of chronic condition 67% of men & 52% of women (aged 25 +) are overweight or obese Health Inflation = 4.8% above current inflation rate 40% of consumers non-compliant with medication

Health Reform $2.8B - $5.7B Uplift $4.3B - $7.3B/5y $1.5B/5y or $2.6B/10y $1.6B States $1B a year better off State & Territory Government Spend $660M a year upgrading legacy Systems HHF - $1.8B Qld - $87.1M Clinicals & $86M on Infrastructure upgrades NSW - $63.1/4y M to upgrade current ICT systems Tas - $18.5M/4y on integrating HIS

Health Reform and Microsoft Solutions

Focus Solution Areas Clinical Communication & Collaboration Care Network Integration Clinical Intelligence Clinical Computing

Knowledge Driven Health Platform

Microsoft Platform Value Clinical Value: – –Safer care – –Clinical efficiency – –Improved quality of care – –Better service planning and delivery IT Value: –More efficient IT operations –Improved agility –Reduced skills burden

Competitive Landscape HEALTH INTEGRATION Open Health Tools Connected Health Medical Grade Network Clinical Collaboration Health iPhone for Physicians Smarter Health

Campaigns Three main focuses –Clinical Computing –Clinical Collaboration and Communication –Clinical Intelligence Remains enormous opportunity around –Case Management (CRM) –Back Office – ERP and Financials –Mobility –Secure Communication

The Health Team Michael Gration – Director for Health Industry Support Team –David Dembo –James Kavanagh –Stephen Edwards –Ellis Spooner –Johanne Sergeant –Adam Buchanan –Renee Cathcart –Owen McGrath –Brian McLaughlin –Paul Tysvaer

Partner resources 2. Opportunities Overview brochure New Australian partner portal Publicsectorpartners Partner Marketing Centre marketing 1. Simpler licensing Customer brochure New online tool 3. Industry Specific Partner Readiness. See True North Exhibition Stand

Housekeeping Please remember your evaluation forms Take advantage of the networking opportunities –Facebook and Twitter Gala Dinner tonight

Questions