…used Six Sigma to reduce cycle time and improve reporting processes… “ Near Zero-Defect Accounting with Six Sigma”

…reduced administrative expenses by $3 million per year

 Closing books on time  Reducing errors & costs of business

Has graduated 579 Lean Sigma professionals.

…217 six sigma closed projects of more than $62 million 325 projects active projects…$14 million

Reduced errors in invoice processing. Reduced defect rate to near zero. Reduced cycle times from two weeks to three days.

 Customer focused culture  Continuous improvement  Lean Six Sigma

(Sort) (Set) (Shine) (Standardize) (Sustain)

Sort Set Shine Standardize

An uncluttered, well-organized understandable workplace is an essential foundation for lean operations.

Tricks of the Trade

Effect Equipment Environment Measure Process People Material Cause Subcause Cause Analyze

Street Smart Six Sigma Visual Systems Visual systems make the people a part of the process

STARsixsigma.com