Designing a Housing Microfinance Loan Product GETTING TO KNOW ABOUT FGD IN QUIZ Qs

RULES Form 2 groups; each group selects 3 contestants from among themselves; each contestant belonging to a group can answer the Quiz Q Quiz Master reads question Group that blows whistle (press on bell, claps) first is given first chance to answer the question in 2 tries; when answer is correct, group gets a point; when wrong, the other group gets the chance to answer. The prize is transferred to the group that has more point The group that gets the most number of point gets the prize at the end of the Quiz Qs.

Questions 1.If a SURVEY is a quantitative tool, what is FGD? –Qualitative tool 2.What 3 stages of a new product process is the FGD tool useful? –Pre-product design; product design validation; product operations review 3.What is 8-12 persons? –Size of FGD group participants 4.Length of an FGD session. –Less than an hour 5.An FGD needs 2 persons to perform certain functions. What are these functions? –A Facilitator and a Documenter

Questions 6.Who does the following: encourages FGD participants to voice their opinions; makes everyone participate; keeps discussion flowing –Facilitator 7.The purpose of the META CUE CARD is….? –Allows everyone chance to speak/give his/her opinion; avoid having 1 or 2 persons monopolize discussion 8.Name at least 2 things an FGD session should avoid doing –Avoid raising expectations of getting a loan; avoid expectation that all recommendations will be adopted; avoid depending bank policies or procedures when criticized by participants 9.What should you be prepared to offer to FGD participants? –Snacks

DID YOU HAVE FUN?

Sample Warm up Questions Ask how their business are doing these days How long they have been clients of the bank If it is ok for participants to answer: Amount of their latest loan Who among them have done any of following in last 12 months: made home improvement/repairs; bought or constructed own home; purchased lot for house Which of the following have they done before: borrowed for housing purposes; used part of other loan from RB for housing related purpose Are there available sources of loan for housing purposes that people in their area go to? – get info & probe on loan terms and conditions

An Effective Way of Getting FDG Participants’ Opinions Create a scenario where they put themselves in the place of the bankers. Ask: If you were the bank, what terms and conditions will you put for a housing microfinance lending