MOTOROLA SOLUTIONS PARTNEREMPOWER™ PROGRAM OVERVIEW OVERVIEW FOR CHANNEL PARTNERS.

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Presentation transcript:

MOTOROLA SOLUTIONS PARTNEREMPOWER™ PROGRAM OVERVIEW OVERVIEW FOR CHANNEL PARTNERS

PAGE 2 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. AGENDA Overview Communities Competency Product Access Specialisation PartnerEmpower Program Level Transition Call to Action

PAGE 3 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. A SINGLE CHANNEL PROGRAM FRAMEWORK that brings together Motorola Solutions’ many disparate programs Unites all channels around the world under a unified program A FOUNDATION FOR BUSINESS GROWTH for Motorola Solutions and its channels Enables Motorola Solutions and its channels to work together more effectively WHAT IS PARTNEREMPOWER?

PAGE 4 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. WHAT IS NEW IN PARTNEREMPOWER? A single channel program framework Online Training available for all products in English, Simplified Chinese, Korean and Japanese Recognising competency as well as revenue contribution Building a specialization framework: Technology, Application and Market Program support by Partner Interaction Center New partner agreement

PAGE 5 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PROGRAM FOCUS GROWTH Driving growth and profitability Comprehensive set of benefits A focus on PartnerEmpower member success Collaboration among PartnerEmpower members in delivering end-to-end solutions EXPERTISE Rewarding expertise and specialisation Special tier of benefits for PartnerEmpower members with specific expertise World-class training and certification that help PartnerEmpower members excel VALUE Providing a return on investment (ROI) Benefits that help generate revenue, accelerate sales, go to market more effectively Access to additional resources for the most committed PartnerEmpower members DIFFERENTIATION Helping PartnerEmpower members stand apart in the marketplace A strong brand that provides a competitive advantage Increased differentiation through program status and specialisation

PAGE 6 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PARTNEREMPOWER COMMUNITIES

PAGE 7 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. COMMUNITIES GROUPED INTO CATEGORIES PARTNEREMPOWER PROGRAM MEMBERS Launching in 4 th June 2012 CHANNEL PARTNERS Directly generate revenue through product sales or influence/drive demand Launching later in 2012 Offer highly targeted offerings and play an important role in helping Motorola Solutions reach new markets and customers Value-Added Resellers eTailers Dealers Application Partners Carriers Alliances Distributors Solution Partners (Mobile Solutions) Solution Partners (Radio Solutions) System Integrators Global Partners/ GSIs

PAGE 8 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PARTNEREMPOWER TECHNOLOGY AREAS -Representing Motorola Solutions’ diverse range of products -PartnerEmpower participation is structured by Technology Area Business Radios MOTOTRBO Systems Professional & Commercial Radios P25 Systems (Australia and New Zealand only) Tetra Systems (Australia and New Zealand only) Converged Communication Wireless Local Area Networks Wireless Outdoor Networks Wireless Security Launching in 2012: Advanced Data Capture Mobile Computing RFID PROGRAM STRUCTURE: TECHNOLOGY AREAS

PAGE 9 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. STARTING POINT: AUTHORISED PARTNER CORE REQUIREMENTS: EXAMPLES Terms and Conditions Portfolio Sales Enablement Training Sales-Out Data Reporting Up-to-Date Channel Partner Profile Level I Help Desk Support (Pre/Post) AUTHORISED CORE BENEFITS: EXAMPLES Promotions Channel Partner Portal Channel Partner Locator Channel Partner Communications & Webinars Business & Marketing Development Funds PartnerEmpower Channel Identifier Pre-Sale/Post-Sale Technical Support

PAGE 10 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SALES & TECHNICAL COMPETENCY

PAGE 11 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. CERTIFICATION: VALIDATING EXPERTISE Validates the skills of organisations and personnel WHY CERTIFICATION IS CRITICAL Helps you gain the confidence of customers/prospects Boosts your effectiveness at selling, servicing and supporting Motorola Solutions products Builds credibility with other PartnerEmpower members May help you meet the Specialist or Elite Specialist requirements Builds sales and technical competency Helps channel partners be more effective MASTER CERTIFICATION Available to technical personnel PROFESSIONAL CERTIFICATION Available to sales and technical personnel ASSOCIATE CERTIFICATION Available to sales and technical personnel Series of coursework and exams Two-year certification period Rewards channel partners for investments in developing expertise

PAGE 12 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PRODUCT ACCESS

PAGE 13 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PRODUCT ACCESS PRODUCTS ARE GROUPED INTO SIX PRODUCT CLASSES Product access is granted to channel partners with the skills to deliver on customer requirements for those products Access is based on competency, capabilities, technology focus WHAT PRODUCTS CAN YOU RESELL? Product access is based on: HOW DOES PRODUCT ACCESS BENEFIT YOU? Rewards you for competency and high-value expertise Creates a higher level playing field and elevates overall channel partner competency Recognises channel partner investment in developing specific expertise Enhances customer satisfaction by ensuring you have the skills that customers need

PAGE 14 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PRODUCT CLASSES CLASS 1CLASS 2CLASS 3CLASS 4CLASS 5CLASS 6 OPEN PRODUCTS AUTHORISED PRODUCTS AUTHORISED PRODUCTS REQUIRING CHANNEL PARTNER VALUE-ADD AUTHORISED PRODUCTS REQUIRING TRAINING RESERVED PRODUCTS LIMITED PRODUCTS Available to PartnerEmpower members as well as resellers not in PartnerEmpower, these mature, plug-and-play products are ready for market and require very little value-add. Available to PartnerEmpower members, these mature products require little value- add. Available to PartnerEmpower members, these products require value-added expertise and, as a result, benefit from face-to-face sales engagements. Available to PartnerEmpower members, these more technically complex products require significant value-added expertise during face-to-face sales engagements. These differentiated products are available only to approved PartnerEmpower members, based on defined business and technical criteria. These highly specialised, custom products are available only to specific, approved PartnerEmpower members, based on product-specific criteria.

PAGE 15 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PRODUCT ACCESS EXAMPLE: MOBILE SOLUTIONS CLASS 1CLASS 2CLASS 3CLASS 4CLASS 5CLASS 6 ADVANCED DATA CAPTURE CS1504 LS920x DS920x LS1203 LS42xx LS2208 LI427x LS3008 DS42xx LS7708 DS9808 LS7808 DS35x8 DS670x LS35x8 DS6878 LS34x8 All MS products DS457 CS30xx MT20x0 CA50 MK3x00 MK4x00 MK5x0 DPMN/ASE and PL

PAGE 16 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALISATIONS

PAGE 17 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. BUILDING COMPETENCY: SPECIALISATION TECHNOLOGY SPECIALISATIONS Recognises expertise in a particular technology Available in all technology areas Specialist or Elite Specialist APPLICATION SPECIALISATIONS (Launching later in 2012) Recognises focus on application development Available in all technology areas Specialist or Elite Specialist MARKET SPECIALISATIONS (Launching later in 2012) Recognises expertise in a particular market Examples: retail, healthcare, manufacturing Specialist

PAGE 18 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. BECOME A SPECIALIST OR ELITE SPECIALIST BY MEETING CRITERIA IN AREAS SUCH AS: BENEFITS Access an additional set of marketing, sales and technical benefits CREDIBILITY Build credibility and establish differentiation by promoting your specialisation RELATIONSHIP Develop an expanded, more collaborative relationship with Motorola Solutions ROI Maximise return on investment in your relationship with Motorola Solutions THE SPECIALISATION ADVANTAGE Sales expectation Sales competency Technical competency Go-to-market plan

PAGE 19 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALISTELITE SPECIALIST SALES EXPECTATIONS (USD) IN THE SPECIFIC TECHNOLOGY AREA Min $X SALES COMPETENCY # Sales Associate or Professional # Sales Associate or Professional TECHNICAL COMPETENCY # Technical Associate or Professional FORECAST Frequency DESIGNATED MOTOROLA SOLUTIONS BUSINESS DEVELOPMENT CONTACT MOTOROLA SOLUTIONS VISIBILITY ON CORP WEBSITE GO-TO-MARKET (BUSINESS PLAN REVIEW) Frequency CHANNEL PARTNERS: SPECIALISATION LEVEL CRITERIA

PAGE 20 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALISATION CRITERIA : PROFESSIONAL & COMMERCIAL RADIOS MOTOTRBO SYSTEMS, BUSINESS RADIOS CRITERIASPECIALISTELITE SPECIALIST SALES EXPECTATIONS(USD) IN THE SPECIFIC TECHNOLOGY AREA 100% and above = 20 points Min. 85% to less than 100% = 10 points Min. 70% to less than 85% = 5 points SALES & TECHNICAL COMPETENCY 2 Sales or Technical (both Professional or with min.1 Master) = 20 points 2 Sales or Technical (with min. 1 Sales or Technical Professional) = 10 points 1 Sales or Technical Associate = 5 points GO-TO-MARKET ACTIVITIES 1. TWO CUSTOMER SUCCESS STORIES 2. PARTICIPATION IN MIN. THREE EVENTS (E.G. WORKSHOP, TRADESHOWS, SEMINARS) 3. ONE BUSINESS PLAN REVIEW EVERY 6 MONTHS Complete ALL 3 Activities = 20 points Complete 2 out of 3 Activities = 10 points Complete only 1 Activity = 5 points SCORECARDMin. 25 points to 44 pointsMin. 45 points to 60 points FORECASTQuarterlyMonthly DESIGNATED MOTOROLA SOLUTIONS BUSINESS DEVELOPMENT CONTACT MOTOROLA SOLUTIONS VISIBILITY ON CORP WEBSITE

PAGE 21 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALISATION CRITERIA : RADIO SOLUTIONS – P25 & TETRA SYSTEMS CRITERIASPECIALISTELITE SPECIALIST SALES EXPECTATIONS(USD) IN THE SPECIFIC TECHNOLOGY AREA 100% and above = 20 points Min. 85% to less than 100% = 10 points Min. 70% to less than 85% = 5 points SALES & TECHNICAL COMPETENCY 2 Sales or Technical (both Professional or with min.1 Master) = 20 points 2 Sales or Technical (with min. 1 Sales or Technical Professional) = 10 points 1 Sales or Technical Associate = 5 points GO-TO-MARKET ACTIVITIES 1. TWO CUSTOMER SUCCESS STORIES 2. PARTICIPATION IN MIN. THREE EVENTS (E.G. WORKSHOP, TRADESHOWS, SEMINARS) 3. ONE BUSINESS PLAN REVIEW EVERY 6 MONTHS Complete ALL 3 Activities = 20 points Complete 2 out of 3 Activities = 10 points Complete only 1 Activity = 5 points SCORECARDMin. 25 points to 44 pointsMin. 45 points to 60 points FORECASTQuarterlyMonthly DESIGNATED MOTOROLA SOLUTIONS BUSINESS DEVELOPMENT CONTACT MOTOROLA SOLUTIONS VISIBILITY ON CORP WEBSITE

PAGE 22 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALIZIATION CRITERIA: MOBILE SOLUTIONS CRITERIATECHNOLOGYSPECIALISTELITE SPECIALIST SALES EXPECTATIONS (USD) IN THE SPECIFIC TECHNOLOGY AREA Mobile ComputingMin. $100KMin. $1M Advanced Data CaptureMin. $100KMin. $500K RFIDMin. $50KMin. $250K SALES COMPETENCY Mobile Computing2 (min. 1 Sales Professional)3 (min. 2 Sales Professional) Advanced Data Capture2 (min. 1 Sales Professional)3 (min. 2 Sales Professional) RFID2 (min. 1 Sales Professional) TECHNICAL COMPETENCY Mobile ComputingMin. 1 Technical Associate 2 Technical Associates OR 1 Technical Professional Advanced Data CaptureMin. 1 Technical Associate 2 Technical Associates OR 1 Technical Professional RFIDMin. 1 Technical Associate 2 Technical Associates OR 1 Technical Professional

PAGE 23 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALIZIATION CRITERIA: MOBILE SOLUTIONS CRITERIATECHNOLOGYSPECIALISTELITE SPECIALIST FORECAST ALL QuarterlyMonthly DESIGNATED MOTOROLA SOLUTIONS BUSINESS DEVELOPMENT CONTACT ALL MOTOROLA SOLUTIONS VISIBILITY ON CORP WEBSITE ALL GO-TO-MARKET (BUSINESS PLAN REVIEW) ALLAnnual Plan with quarterly review (continue)

PAGE 24 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALISATION CRITERIA: WIRELESS SOLUTIONS CRITERIATECHNOLOGYSPECIALISTELITE SPECIALIST SALES EXPECTATIONS (USD) IN THE SPECIFIC TECHNOLOGY AREA Converged Communication (TEAM) Min. $25KMin. $150K Wireless Local Area NetworksMin. $25KMin. $150K Wireless Outdoor Networks (MESH) Min. $25KMin. $150K Wireless Security & Management (AirDefense) Min. $25KMin. $150K SALES COMPETENCY Converged Communication (TEAM) Min.1 Sales Professional Wireless Local Area NetworksMin.1 Sales Professional Wireless Outdoor Networks (MESH) Min.1 Sales Professional Wireless Security & Management (AirDefense) Min.1 Sales Professional TECHNICAL COMPETENCY Converged Communication (TEAM) Min. 1 Technical Professional Min. 2 Technical Professionals Wireless Local Area NetworksMin. 1 Technical Professional Min. 2 Technical Professionals Wireless Outdoor Networks (MESH) Min. 1 Technical Professional Min. 2 Technical Professionals Wireless Security & Management (AirDefense) Min. 1 Technical Professional Min. 2 Technical Professionals

PAGE 25 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. SPECIALISATION CRITERIA: WIRELESS SOLUTIONS CRITERIATECHNOLOGYSPECIALISTELITE SPECIALIST FORECASTALLQuarterlyMonthly DESIGNATED MOTOROLA SOLUTIONS BUSINESS DEVELOPMENT CONTACT ALL MOTOROLA SOLUTIONS VISIBILITY ON CORP WEBSITE ALL GO-TO-MARKET (BUSINESS PLAN REVIEW) ALLAnnuallyQuarterly (continue)

PAGE 26 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PARTNEREMPOWER PROGRAM LEVELS

PAGE 27 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. AUTHORISED PLATINUM GOLD SILVER MOVING UP IN PARTNEREMPOWER PROGRAM LEVELS AGGREGATE A CHANNEL PARTNER’S TOTAL VALUE to Motorola Solutions – across multiple Technology Areas and/or Communities

PAGE 28 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PROGRAM STRUCTURE Portfolio Training to Access Products and Services Core Benefits AUTHORISED PLATINUM Incremental Benefits GOLD Incremental Benefits SILVER Commitment to Specialisation Incremental Benefits BENEFITS CRITERIA Baseline program level, Authorised, provides access to core benefits Move up to Silver, Gold or Platinum through achievement of value-based criteria (Commitment to Specialisation, Contribution and Customer Satisfaction) Receive incremental benefits as overall channel partner value grows Access products within specified technology area(s) Customer Satisfaction Contribution Customer Satisfaction Contribution Commitment to Specialisation Customer Satisfaction Contribution Commitment to Specialisation

PAGE 29 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. CHANNEL PARTNERS: PROGRAM LEVEL CRITERIA Level dictated by Commitment, Contribution and Customer Satisfaction Commitment focuses on achievements in competency and specialisation Levels recognise channel partners for achievement, whether they focus on one Motorola Solutions technology or many AUTHORISEDSILVERGOLDPLATINUM COMMITMENT # Specialisations # Specialisations # Elite Specialisations CONTRIBUTION ANNUAL REVENUE/ THRESHOLD (USD) $ Amount CUSTOMER SATISFACTION (UPCOMING CRITERIA) X Surveys Completed

PAGE 30 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PROGRAM LEVEL CRITERIA: MOBILE SOLUTIONS AUTHORISEDSILVERGOLDPLATINUM COMMITMENT CHANNEL PARTNER COMPETENCY 1 Specialist 2 Specialists 2 Elite Specialists CONTRIBUTION ANNUAL REVENUE/ THRESHOLD (USD) Min. $10KMin. $100KMin. $500KMin. $1.5M CUSTOMER SATISFACTION (UPCOMING CRITERIA) X Surveys Completed

PAGE 31 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PROGRAM LEVEL CRITERIA: WIRELESS SOLUTIONS AUTHORISEDSILVERGOLDPLATINUM COMMITMENT CHANNEL PARTNER COMPETENCY 1 Specialist 2 Specialists 1 Elite Specialist and 1 Specialist CONTRIBUTION ANNUAL REVENUE/ THRESHOLD (USD) Min. $10KMin. $25KMin. $100KMin. $200K CUSTOMER SATISFACTION (UPCOMING CRITERIA) X Surveys Completed

PAGE 32 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PROGRAM LEVEL CRITERIA: RADIO SOLUTIONS AUTHORISEDSILVERGOLDPLATINUM COMMITMENT CHANNEL PARTNER COMPETENCY 1 Specialist 2 Specialists 2 Elite Specialists CONTRIBUTION ANNUAL REVENUE/ THRESHOLD (USD) Min. $10KContact your country Channels Sales Managers CUSTOMER SATISFACTION (UPCOMING CRITERIA) X Surveys Completed

PAGE 33 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. PROGRAM LEVEL BENEFITS SILVER GOLD PLATINUM INCREMENTAL BENEFITS: EXAMPLES Demo Equipment Discounts: Expanded Purchase Limit Empower Circle Increased Visibility on Partner Locator

PAGE 34 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. HOW IT ALL FITS TOGETHER AUTHORISED PLATINUM GOLD SILVER SPECIALIST ELITE SPECIALIST SPECIALIST ELITE SPECIALIST SPECIALIST Technology Specialisations Market Specialisations (launching later in 2012) COMMITMENT CONTRIBUTION Annual Resale and/or Revenue (USD) CUSTOMER SATISFACTION (Upcoming Criteria) Customer satisfaction Surveys ONBOARD BY IDENTIFYING COMMUNITY AND TECHNOLOGY AREA Application Specialisations (launching later in 2012)

PAGE 35 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. HOW IT ALL FITS TOGETHER: EXAMPLE AUTHORISED GOLD SPECIALIST Technology Specialisation COMMITMENT CONTRIBUTION CUSTOMER SATISFACTION (Upcoming Criteria) Authorised Value-Added Reseller or Solution Partner that can also resell Mobile Computing & Advanced Data Capture products Mobile Computing Advanced Data Capture x customer satisfaction surveys returned Mobile Computing Specialist Advanced Data Capture Specialist COMMUNITIES: TECHNOLOGY AREA(S): VALUE ADDED RESELLER, MOBILE COMPUTING, SOLUTION PARTNER ADVANCED DATA CAPTURE SPECIALIST TOTAL: $X million Resale Revenue: $XM

PAGE 36 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. HOW IT ALL FITS TOGETHER: EXAMPLE AUTHORISED ELITE SPECIALIST Technology Specialisation COMMITMENT CONTRIBUTION CUSTOMER SATISFACTION (Upcoming Criteria) Authorised Dealer that can resell P25 Systems and MOTOTRBO Systems MOTOTRBO Systems TOTAL: $X million Resale Revenue: $XM x customer satisfaction surveys returned ELITE SPECIALIST P25 Systems PLATINUM P25 Systems Elite Specialist MOTOTRBO Systems Elite Specialist COMMUNITIES: TECHNOLOGY AREA(S): DEALERP25 SYSTEMS, MOTOTRBO SYSTEMS

PAGE 37 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. CHANNEL PARTNERS: SUMMARY OF KEY COMPONENTS COMMUNITY A community comprises a group of PartnerEmpower members that go to market in the same way. This community-based framework enables us to work most effectively with each group of channel partners and meet their needs. TECHNOLOGY Channel partners participate in PartnerEmpower in one or more technology areas – i.e., mobile computing, WLAN, professional and commercial radio. This dictates which products the channel partner has access to. Benefits and criteria may differ by technology area. SPECIALISATIONS PartnerEmpower has three types of optional specialisations: Technology Specialisations, Market Specialisations, Application Specialisations. These specialisations reflect a greater commitment to achieving high levels of competency in a particular area. Achieving specialisations can help a channel partner move to a higher program level. PROGRAM LEVEL PartnerEmpower’s value-based program levels are Authorised, Silver, Gold and Platinum. These levels are the center of a channel partner’s Motorola Solutions relationship and represent total achievements as a Motorola Solutions channel partner.

PAGE 38 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. TRANSITION

PAGE 39 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. TRANSITION HIGHLIGHTS Motorola Solutions will assign your company status in PartnerEmpower based on 2011 Motorola Solutions business and existing training/certification achievements: 4 TH JUNE: TRANSITION & LAUNCH MARCH 2012: ASSIGNMENT Updating your company’s online Partner Profile Channel partners that purchase through distribution: Reviewing and accepting the online PartnerEmpower Master Terms and Conditions Channel partners that purchase directly from Motorola Solutions: Reviewing, signing and returning your new PartnerEmpower contract Community Program Level Technology (or multiple technologies, if appropriate) Specialisations You will receive an in April 2012 outlining the few simple steps you need to take to transition into PartnerEmpower: PARTNERS MUST COMPLETE THE FULL TRANSITION PROCESS BY 1 ST JUNE AS PARTNEREMPOWER WILL OFFICIALLY LAUNCH ON 4 TH JUNE 2012

PAGE 40 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. EXISITING PROGRAMS IMPACT De-commissioning of Premier Partner Program, Motorola Wireless Program and PartnerSelect to this community with effect of 28 th May Partners will receive current program termination letter in early April 2012 (This is not applicable to the partner communities who are not transitioning in 4th June 2012). Partners 2011 program status is mapped to PartnerEmpower program levels.

PAGE 41 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. CALL TO ACTION

PAGE 42 © 2012 MOTOROLA SOLUTIONS, INC. PROPRIETARY & CONFIDENTIAL. DO NOT DISTRIBUTE. CALL TO ACTION Read and understand the Program guide after the training Start transitioning and transition EARLY! Refer questions to your Account Manager or Partner Interaction Center (PIC) at Sales Out Reporting is critical criteria to ensure we accurately reflect your Program Level Annual contributions and commitment MUST be met by partners by 31 st December 2012 Visit for more informationhttp://

QUESTIONS? MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All rights reserved.