Trimble Global Services Division
Where we are
While a business area is focused on providing a world class product to meet an industry segment’s needs, Global Services is striving to help your customer use and maintain the product more efficiently. Training: On-line, instructor lead, and on the fly Certified Trainer Program for Dealers Support: Technical Support Installations Software Maintenance Agreements and Upgrades Hardware Extended Warranties Service: Repair Calibration and Inspection Service Provider Training and Certification Service Parts and Tools
Our portfolio Trimble Protected –Hardware Extended Warranties –Software Maintenance Agreements –Service Repair Trimble Training and Support Solutions –Customer self-help portal (Trimble Solution Center) –Preferred and Remote Support: fee based end-user support –Online and instructor led training (Trimble Learning Center) –Trimble Assistant: application for Distribution Partners to develop remote support Refurbished Instruments
Our customers Trimble Distribution Partners Strategic Key Accounts End-Users Trimble internal divisions Trimble SurveySpectra/Nikon Survey Heavy & HighwayBuilding Construction Mapping & GISInfrastructure Power, Process, & PlantConstruction Services Mobile Computing Systems
How we support the business areas Technology & Tools: –Trimble Assistant –Trimble Knowledge Network Learning Center –Trimble Solution Center –Automatic Call Distribution systems Resources: –Flexible staffing (technical and admin) –Instrument repairs centers in Shanghai, Raunheim, Dayton Expertise and Services in: –Training –Customer Support –Installation Services –Instrument Repairs
Demos Trimble Assistant Flash Demo at Trimble Knowledge Network Demo at Trimble Knowledge Network Solution Center at Chinese Trimble Knowledge Network Solution Center at Learn more at
Questions?