Employee Engagement Deep Dive
Types of Employees
Why Engagement? Productivity Profitability Employee Retention Safety Customer Satisfaction Competition for Talent Wage Pressure
The Experience
Two Dimensions MACRO micro
MACRO SETTING THE STAGE CULTURE STAFFING PERFORMANCE EXIT
CULTURE Purpose Vision Values Interests Aspirations Values
STAFFING Recruitment Selection Orientation Socialization
PERFORMANCE ExpectationsMetrics Evaluate Reward Develop
EXIT Managed Separations
Two Dimensions MACRO micro
Leader Behavior Job Enrichment
micro Leader Behavior Individualized Consideration Intellectual Stimulation Idealized Influence
leader behavior Individualized Consideration
Intellectual Stimulation leader behavior
Idealized Influence leader behavior
micro Job Enrichment
Variety job enrichment
Ownership job enrichment
Significance job enrichment
Autonomy job enrichment
Feedback job enrichment
gets them engaged
Creates the Experience