Porter Service Melayani penanganan barang barang bawaan tamu Created by Julie.

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Presentation transcript:

Porter Service Melayani penanganan barang barang bawaan tamu Created by Julie

I. Furniture & Equipment in FO Department A.Furniture ( is things with needed in room, office and especially those that can be moved) 1.Bell Captain Counter / Bell Stand is a table for Bell Stand is a table for Captain works to supervise clerk, located in easy to reached spot in the lobby 2.Filling Cabinet is a kind of metal cupboard / holder for storing paper / doc for reference purposes 3.Luggage Room Rack is rack placed in the room to store luggage on. If guest who wish to leave their luggage for while it can be kept in the luggage room / cloak room on the luggage room rack 4.Table and chairs

Cont’d B. Equipment ( is thing need for a purpose ) 1. Mail and Key Rack is a rack to keep letter and key for guest 2. Information Rack is an alphabetical register of guest name and room number. It also usually used at telephone switch board 3. Duplicate Key Rack is a rack for storage and safe keeping of reserve keys or second key 4. Time & Date Stamping Machine is a clock machine that print date time when activated for m ail, message, RC 5. Mail Scale or Postage Scale is a simple balance instrument for weigh letter

Cont’d 6. Telephone is used to communicate both in coming and out side call in hotel 7. Mail Box is a tier of boxes arranged alphabetically for storing mail of future guests 8. Table Bell is a bell placed at the Reception / Concierge Desk to calls Boy 9. Public Address System / Loudspeaker is used for paging ( paging is a service for register / non register guest in order located them when there is a call / message for them 10. Room Keys is a metal instrument for open and close room 11. First Aid Box is a box which certain medicine are kept for treating a sick / injured person before a doctor comes 12. Luggage Cart / Trolley is a small / big cart to carry guest luggage 13. Paging Board is a piece of board to write guest name who page