Improving Productivity Through Process Modernization Douglas A. Garver Executive Director
History 2008 The Ohio Housing Plan Exhaustive stakeholder engagement 2009 Office of Affordable Housing Research & Strategic Planning 2011 Hired Performance Measurement and Evaluation Coordinator 2013 Hired Research Analyst 2015 Hired Data Quality Assurance Coordinator 2015 Staffing 4 FTE’s 3 Graduate Research Assistants 3 Temporary employees
Strategic Management Align planning timeframes Increase engage- ment Ownership of strategies & goals Use a long- term lens Systematic assessment of housing needs grounded in evidence Report success Process Improve- ment Culture
Strategy Development Assess current and future investments Stakeholder input SWOT Identifying strategies and scope Action Planning
Reporting
Dashboard
Data Administrative data Housing Needs Assessment Ongoing program evaluation Custom data analysis Custom mapping
Linkages Program Development Evaluate Past Performance Inform Decisions Enhance Communications
Thank You! Contact Information: Douglas A. Garver Executive Director Office: