SMART SHOPPING ONLINE. VOCABULARY: 30 Day Rule: merchants ship goods within 30 days or inform the customer of delays and their right to cancel the order.

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Presentation transcript:

SMART SHOPPING ONLINE

VOCABULARY: 30 Day Rule: merchants ship goods within 30 days or inform the customer of delays and their right to cancel the order due to delays. CAPTCHA: Used to determine if a user is human, consumers decode distorted images of letters and numbers to gain entrance. Comparison Shopping: Comparing features and prices of a product before purchasing. Coupon Codes: Promotions for online purchases that allow consumers to save money on the product or shipping.

CVV Code: Card Verification Value, numbers located on the back of your card for security and identification. Digital Wallet: Making E-commerce transactions with a digital device. Dynamic Pricing: Cost of an item fluctuates frequently based on a variety of marketing factors. E-commerce: Sales, transactions, refunds and other business performed online. E-mall: Online stores Federal Trade Commission: FTC, Agency with the mission of protecting consumers and preventing fraud or unfair business Abbreviation that appears in the search bar to show that the website is secure

Return Policy: Procedure, timeframe and potential cost of returning merchandise SSL: Secure Sockets Layer, indicates data encryption for safety by search bar turning green, a padlock appearing, or the https. Price Alert: Informs consumer when item reaches a certain price

VIDEO Smart shop online video:

CHALK TALK 1. Compare the use of credit and debit cards for online shopping. 2. What are the advantages and disadvantages of the E-mall? 3. How does the online shopping experience increase or decrease customer satisfaction? 4. React: Online shopping is killing brick-and-mortar. Write a paragraph on each one