Copyright, 1996 © Dale Carnegie & Associates, Inc. Research Project: Los Alamos National Lab's Intranet Judy Pino many thanks to Eddie and Penny at LANL for providing me with much information despite their busy schedules!

According to sources..According to sources.. Communication systems have been around since the 1970s.Communication systems have been around since the 1970s. They originated to provide the U.S. military with communication that would not easily be disrupted in the event of war!They originated to provide the U.S. military with communication that would not easily be disrupted in the event of war!

Los Alamos National Lab’s Intranet provides its employees everything at their finger tips... Support Processes.Support Processes. Product development Processes.Product development Processes. Communication Processes.Communication Processes. Legal ProcessesLegal Processes Others..Others..

Support Processes Employee BenefitsEmployee Benefits Retirement plansRetirement plans Investment optionsInvestment options PoliciesPolicies Professional developmentProfessional development Human Resources: job openingsHuman Resources: job openings

Product Development Processes From the Intranet employees from Los Alamos National Lab can find information about new technologies being developed within the lab and at remote sites such as Lawrence Livermore Laboratory in California or Rocky Flats in Colorado!

Communication Processes Newsletters as far away as Washington DCNewsletters as far away as Washington DC Bulletins from every department (Environmental Restoration, WIPP, Department of Defense, Department of Energy etc.etc.etc.)Bulletins from every department (Environmental Restoration, WIPP, Department of Defense, Department of Energy etc.etc.etc.) News regarding commutes from Santa Fe, Albuquerque, EspanolaNews regarding commutes from Santa Fe, Albuquerque, Espanola Chat rooms to discuss everything from laser optics to securityChat rooms to discuss everything from laser optics to security

Legal Processes Legal libraryLegal library Maps of the area around Los AlamosMaps of the area around Los Alamos Legal Document libraryLegal Document library –State of New Mexico –Environmental Protection Agency (EPA)

The use of the Intranet at Los Alamos National Lab has provided: Fast, accurate communicationFast, accurate communication Direct communication from supervisors, Directors in Washington DC, Secretary of Energy etc.Direct communication from supervisors, Directors in Washington DC, Secretary of Energy etc. Employee empowermentEmployee empowerment Reduction in paper workReduction in paper work Reduction in costsReduction in costs Consistency in forms and proceduresConsistency in forms and procedures

Challenges they faced in implementing an Intranet system Security : Too many web editors within the lab had access to the servers and were making changes without proper authority.Security : Too many web editors within the lab had access to the servers and were making changes without proper authority. Tracking of original documents prior to security problemTracking of original documents prior to security problem

Conclusion The Intranet at Los Alamos National Lab is an extensive communication system. It resides behind a recently implemented firewall. All HIGHLY sensitive information is not available on the Intranet and is kept on CDs. Those CDs are viewed on computers not connected to the Intranet.The Intranet at Los Alamos National Lab is an extensive communication system. It resides behind a recently implemented firewall. All HIGHLY sensitive information is not available on the Intranet and is kept on CDs. Those CDs are viewed on computers not connected to the Intranet.