IAEA International Atomic Energy Agency Technical Meeting on Regulatory Oversight of Human and Organizational Factors Vienna, Austria | December 2015 Group 2 1. Breakout sessions

IAEA Group members Christopher Kopisch (Germany) Peter Tomka (Hungary) Veronica Godinez-Sanchez (Mexico) Yvonne Dubers (Netherlands) Evgeny Kudryavtsev (Russia) Pavol MATkovcik (Slovakia) Eszter Retfavi (Hungary) December 2015TM on Regulatory Oversight of HOF2

IAEA What could be the definition of HOF? What are the key aspects of it? Why is it important or not? Capability of licensee to ensure the safety though: 1.Reliability of qualified,competent staff regularly trained for normal and abnormal condition in sufficient number, fitness for duty, 2.Efficiency of organization structure (clear responsibilities, no overlaps, no gaps) 3.Efficient communication (direct, open, trustful, feedbacks, common understanding, proactive attitude, sharing of proper information at all level) 4.Process orientated management system( clear procedures, clear priorities, clear decision making, change management, integrated management system, improving continuously, management of change, quality management, self assessment, Knowledge Management, recruitment process) 5.Ability of employees to perform the work on safe/proper way 1.Ergonomics, MMI, optimizing human action, preventing human errors 2.Error preventing tools (3 way communication, STOP methods, Self reflection, etc) 3.Human performance improvements program 4.Work environment, working conditions, etc. NOTE: HOF are key elements for safety culture. December 2015TM on Regulatory Oversight of HOF3

IAEA Organizational factors vs Human Factors Organisational Human Capability of licensee to ensure the safety though: 1.Reliability of qualified,competent staff regularly trained for normal and abnormal condition in sufficient number, recruitment process, fitness for duty, 2.Efficiency of organization structure (clear responsibilities, no overlaps, no gaps) 3.Efficient communication (open, feedbacks, common understanding, proactive attitude, sharing of proper information in all level) 4.Process orientated management system( clear procedures, clear decision making, change management, integrated management system, improving continuously, management of change, quality management, self assessment, Knowledge Management ) 5.Ability of employees to perform the work on safe/proper way Conclusion: HOF are key elements for safety culture !!! December 2015TM on Regulatory Oversight of HOF4

IAEA HOF and external interactions/relations of licensees 1.Open and frank communication and information with regulator 2.Graded approach of frank and open information of public 3.Effectiveness of the regulatory body has influence on safety performance of licensees 4.Open and frank communication and information with contractors, subcontractors December 2015TM on Regulatory Oversight of HOF5

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