Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Overview and Introduction to Module COMM80 Risk Assessment of Systems Change osiris.sunderland.ac.uk/~cs0hed/comm80.html Unit 2

University of Sunderland COMM80 Risk Assessment of Systems ChangeObjectives To understand the focus of the module. To understand the importance of critical analysis of material and class based discussion/activities. To appreciate the different facets to consider when undertaking systems change in an organisation. To be aware of the need for risk assessment and management of systems change.

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Overview - the module What the module is about. –Learning Objectives. How it operates. How it is assessed. –Two pieces of individual coursework.

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Module Learning Objectives. Knowledge: –Typical risk factors, categories and frameworks –Critical awareness of selected risk assessment models –Good management techniques for the application of the risk assessment models

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Module Learning Objectives. Abilities: –Can evaluate change management projects and identify the appropriateness to the project of a selected risk assessment model. –Can effectively use a range of risk assessment models.

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change How it operates: Discussion and critical evaluation very important. –E.g. case study analysis –Evaluation of relevance of a range of risks and methods in systems change context Group work very important –But assignments set where individual contribution provides majority of the marks.

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change How it is assessed. Two pieces of coursework, –Assignment 1: Portfolio. Mixture of group and individual work. Focus on risk assessment methods that have potential use in the systems change context.. –Assignment 2: Individual assignment Focus on use of risk assessment approaches, to analyse the systems change case study provided by the module tutor.

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Overview - Systems Change Why change systems? –Student suggestions? –Tutor suggestions –Discussion. –Class experiences

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Overview - Systems Change Drivers for change in organisations: –internal –external –examples. –Class experiences Perceived benefits/risks of change –strategic –operational. –Class experiences

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Typical contemporary examples of where “systems change” needs to be managed –e-commerce. This may cause –Business change –IS change –Personnel role change. –... Systems Change and E-Commerce

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Systems Change and E-Commerce In contemporary business all we can be certain of is: Change

Unit 2 University of Sunderland COMM80 Risk Assessment of Systems Change Systems Change: Finance Personnel Business Process Infrastructure Systems Integration Systems Development Perspectives to Consider