1 1 AEGIS Insurance Services, Inc. Garrett Finnegan Senior Litigation Counsel

2 2 Formed in 1975 during hard market Energy & Related Industries Mutual Insurer Over 300 Member Companies Over 90% of traditional electric & gas utilities are insured by AEGIS Excess liability insurance policies Claims-made and some occurrence-based Excess Liability, Property, Workers’ Compensation, Directors’ and Officers, Environmental, Employment Liability Who is AEGIS?

3 3 Insurer’s Viewpoint: Prompt incident investigation and effective crisis management is the best way to minimize your exposure AEGIS Claims Division

4 4 Window of Opportunity Interview witnesses before they clam up Preserve physical evidence before it goes away Identify experts and get them to the scene while its fresh Incident Investigation

5 5 Be proactive to effectively mitigate the potential damage Have a plan ID spokesperson Define roles Communication Public Transparency Avoids negative media Early and often Website and social media Employees Get comfortable with the fact that things are going to change Crisis Management

6 6 Loss Control Engineers with utility backgrounds, perform risk assessments and hold training programs Products and Services Utility risk assessments, services and guides On-site training and workshops Electrical Incident Investigation Workshop Natural Gas Incident Investigation Workshop Webinars, publications and guides Consulting and presentations for member companies Videos and safety training materials AEGIS Loss Control