of giving or exchanging of information 1.According to level of language:  FORMAL  INFORMAL 2.According to communication channel:  VERBAL  NON-VERBAL.

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Presentation transcript:

of giving or exchanging of information

1.According to level of language:  FORMAL  INFORMAL 2.According to communication channel:  VERBAL  NON-VERBAL

Between people who don’t know each other and/or are not friends a teacher and a student a policeman and a driver a shop assistant and a customer

friends schoolmates family/relatives colleagues

spoken or written language (through words); about 6 thousand languages in the world; people can: ask questions talk about past, present and futureexplainpersuade make promises tell lies tell truth

FACE-TO-FACE  you can explain your emotions by your voice (it means by stress, intonation) WRITTEN  people write letters, s, text messages, postcards, notes and so on  you have more time to write down your thoughts  you can read your ideas, change or correct them  vocabulary of a written text can be more complicated