GSE Industry Solution Council (ISC) Q & A Session 14-15/11/2011 – IBM Forum La Gaude

02/03/2016 GUIDE SHARE EUROPE Georgios Vlastos - National Bank of Greece S.A. Questions to the IBM Team 1.Currently there is a program in NBG that aims to introduce IT Governance standards (Gobits, ValIT, ITIL, etc.). Please, if possible, place this within the Context of your Systems Agenda Roadmap

02/03/2016 GUIDE SHARE EUROPE Dieter Burget - Statistik-Österreich Questions to the IBM Team 1.According to your experience with customers, how should Smarter Computing be introduced in an enterprise: - Top down (corporate decision) IT has to follow ? - Suggestions / Initiatives from IT (enabler role) ? - A mix of both ? 2.What is IBM doing to overcome the doubts and negative views regarding security in Public Clouds ? Main concerns: - Data Security Business / Personal data - Competitive advantage issues - Hacking threats 3.Extended ROI models including Cloud solutions ?

02/03/2016 GUIDE SHARE EUROPE Wouter Gardeyn - KBC Global Services NV Questions to the IBM Team 1.What about the business case (-> Private Cloud) for automating the server (+ app.) provisioning – request process ? e.g. You still need to know your VLAN & security requirements before setting up a server, so “manual” study / req. gathering is still necessary. What is then the benefit of this automation. -> e.g. approx. 300 servers to set up / year => only 1 / day.

02/03/2016 GUIDE SHARE EUROPE François Matthijs– Euroclear Bank SA/NV Questions to the IBM Team 1.I‘m especially interested in learning more about IBM‘s DB2 Analytics Accelerator for z/OS: what is required (hardware, software), cost/benefit, future roadmap… 2. What tooling would IBM propose for building an operational (real time) datawarehouse that could serve as data repository for dashboard applications and real time queries (with drill down capabilities)?

02/03/2016 GUIDE SHARE EUROPE Rudolf Brunner - UBS AG Questions to the IBM Team 1.Cloud Computing and Security: Is there any security concept in place which fulfills the legal regulations (eg. Swiss law)? If yes, how does it work? 2. Cloud Computing and Security: All data in one cloud – what about to keep the sensitive data secure as it is a need for business areas like the banking sector?