Information Technology Report Dave Pagliai Manager, IT Support Services September 2015 ERCOT Public
2 September 2015 Incident Report Highlights Service Availability – August Retail Market IT systems met all SLA targets Incidents & Maintenance – August 09/02/15 - ERCOT updated the expiring Secure Sockets Layer (SSL) certificate required for programmatic access to ERCOT’s External Web Services (EWS) Application Programmatic Interface (API) (
3 MarkeTrak Performance ERCOT PublicSeptember 2015
4 MarkeTrak Performance ERCOT PublicSeptember 2015