Make the most of it! Combine PM Practice with New Business Value Trends Ann Skinner, PMP Feb 2016

Agenda “Here’s Ann Skinner” PM + Creativity Trends –Universe –Evolution –Continuum –Research 2 Making the most of trends – Ann Skinner –

3 There’s a Big Universe Out There 3 Saynisch, M. (2010) Mastering of complexity through PM-2 Making the most of trends – Ann Skinner –

4 IT Project Management Evolves with Technology When How What Why Who 1970’s DP Data Processing 1980’s MIS Management Info Systems 1990’s SIS Strategic Info Systems 2000’s Pervasive Ubiquitous Computing American Hospital Supply EDS Schneider National Amazon PCs Dell, HP Microsoft Roku Apple I products Google Earth Autonomous Cars Functional C & Control Predictive Matrix Strong Matrix Projectized Servant Agile Mainframe Client ServerHosted Cloud Reduce Costs (Technology) Management Support (User) Business Enablement (Business) Always on (Customer) Ward, J., & Peppard, J. (2003). Strategic planning for information systems. Sabre IBM Merrill Lynch Making the most of trends – Ann Skinner –

5 Project Management 2 nd Order PM-2 Complexity Management Cybernetic 2nd Order – Dynamic - Catalyst Systemic-evolutionary – Self-organization Emergence – Instability – Transclassical Logic There’s a Big Universe Out There 5 Project Complexity Low Medium High Very High Environmental Complexity Society and Economy Very High High Medium Low Saynisch, M. (2010) Mastering of complexity through PM-2 Project Management 1 st Order PM-1 Traditional Project Management Cybernetic 1st Order - Command and Control Hard Reality – Plan/Actual – Hard Acting Making the most of trends – Ann Skinner –

6 Continuum of Diverse Projects 6 Project Management Continuum 100% Predictive 100% Agile Hybrid Discrete Manufacturing Emergency Mgt Red Cross Safety Environmental Business IT Projects Team led projects Work Cooperatives Construction Projects Supply Chain Mgt New Product Development Agile Manufacturing Game SW Development Methodologies vary broadly by type of project Making the most of trends – Ann Skinner –

7 Voice of Research 7 Making the most of trends – Ann Skinner – Resource Based Theory (RBT) – value is created when individual and team operational resources, and exploitation of infrastructure to accomplish a business objective Dynamic environments benefit more from capability building or “resource orchestration” focusing on responding to external changes (Wang, Liang, Zhong, Xue, & Xiao, 2012). ERP implementations – ERP success varies by the firm size medium and large firms most benefiting by information availability and base decision-making smaller firms benefiting from transformation and information availability (Uwizeyemungu & Raymond, 2012). Business Process Change – BPM expertise not as important as Change Management, Project Management and IT Management capabilities (Jurisch, Wolf, & Krcmar, 2014). Lempinen and Rajala (2014) conclude that values is created from “orchestrated social action” of the people involved on the project IT team main role is to coordinates the stakeholder interactions during the product development

Questions It may wind up looking different than what you thought going in … 8 Making the most of trends – Ann Skinner –

9 References Making the most of trends – Ann Skinner – Jurisch, M. C., Palka, W., Wolf, P., & Krcmar, H. (2014). Which capabilities matter for successful business process change? Business Process Management Journal, 20(1), doi: /BPMJ Lempinen, H., & Rajala, R. (2014). Exploring multi-actor value creation in IT service processes. Journal of Information Technology, 29(2), doi: /jit Roberts, N., & Grover, V. (2012). Leveraging Information Technology infrastructure to facilitate a firm's customer agility and competitive activity: An empirical investigation. Journal of Management Information Systems, 28(4), Saynisch, M. (2010). Mastering complexity and changes in projects, economy, and society via Project Management Second Order (PM-2). Project Management Journal, 41(5), doi: /pmj Wang, N., Liang, H., Zhong, W., Xue, Y., & Xiao, J. (2012). Resource structuring or capability building? An empirical study of the business value of Information Technology. Journal of Management Information Systems, 29(2), Ward, J., & Peppard, J. (2003). Strategic planning for information systems. West Sussex, England: John Wiley & Sons LtD.