1© Copyright 2015 EMC Corporation. All rights reserved. FEDERATION ENTERPRISE HYBRID CLOUD OPERATION SERVICES FULL RANGE OF SERVICES TO ASSIST YOUR STAFF IN ADOPTING, MONITORING & MANAGING HYBRID CLOUD

2© Copyright 2015 EMC Corporation. All rights reserved. HYBRID CLOUD IS HERE Compute NetworkStorage

3© Copyright 2015 EMC Corporation. All rights reserved. COMMON IT STAFF SHORTFALLS WHEN IT COMES TO CLOUD CLOUD MANAGEMENT SKILLS ARE SCARCE 57% 61% Are concerned about current staff’s skills with cloud Are concerned about the availability of cloud skills in the marketplace According to IDC, existing staff skillsets are not adequate for Cloud Computing: Lack appropriate training Lack experience Lack relevant certification Source: Microsoft News Center (December 19, 2012) Source: Gartner Says 80 Percent of Businesses Will Find Growth Constrained From a Lack of New Data Center Skills by 2016; Gartner ID: (September 24, 2014)

4© Copyright 2015 EMC Corporation. All rights reserved. PROVIDING OPERATIONAL FLEXIBILITY FOR HYBRID CLOUD MANAGEMENT HYBRID CLOUD OPERATIONS SERVICES End-to-end Solution Monitoring, Reporting, & Management Backed By SLAs EMC MANAGED SERVICE FOR FEDERATION ENTERPRISE HYBRID CLOUD EMC MANAGED SERVICE FOR FEDERATION ENTERPRISE HYBRID CLOUD Provides Customer Staff With Solution Guidance & Knowledge Transfer To Speed Adoption EMC OPERATIONS GUIDANCE FOR FEDERATION ENTERPRISE HYBRID CLOUD EMC OPERATIONS GUIDANCE FOR FEDERATION ENTERPRISE HYBRID CLOUD

5© Copyright 2015 EMC Corporation. All rights reserved. HYBRID CLOUD MANAGED SERVICES EXPERT MANAGEMENT OF YOUR FEDERATION ENTERPRISE HYBRID CLOUD SECURITY & COMPLIANCE MANAGEMENT Maintain Compliance And Plan For The Future AUTOMATION & ORCHESTRATION MANAGEMENT Manage Workflows, Blueprints, And Self- service Catalogs TRANSPARENT MONITORING Monitor The Solution For Proactive Governance

6© Copyright 2015 EMC Corporation. All rights reserved. AUTOMATION & ORCHESTRATION MANAGEMENT MANAGE WORKFLOWS, BLUEPRINTS, & SELF-SERVICE CATALOGS EMC managed service professionals… Deploy a proactive, service-driven model to help IT provide and manage cloud services Provide the organization with predictable service levels, delivered on demand Introduce operational efficiencies and control the underlying infrastructure and applications Outsource Management Of Workflows & Blueprints In Local Datacenter To EMC Experts EMC experts enable automation of complex, time-consuming tasks, resulting in a 70% increase in productivity, reduction of IT lag, improved business agility, and faster speed to market

7© Copyright 2015 EMC Corporation. All rights reserved. TRANSPARENT MONITORING MONITOR THE SOLUTION FOR PROACTIVE GOVERNANCE vCloud Hybrid Service Rainpole Public Cloud Datacenter vSphere AWS EMC managed service professionals… Provide holistic visibility and deep operational insights into the health, risk and efficiency of infrastructure and applications Monitor workload demands, spot unusual behavior and detect potential performance bottlenecks Identify areas of stress and detect when capacity shortfalls risk operations Monitor Health Of Environment Using A Single Pane Of Glass EMC experts, leveraging cloud tools and EMC proprietary solutions, provide holistic monitoring of the solution, enabling proactive governance

8© Copyright 2015 EMC Corporation. All rights reserved. SECURITY & COMPLIANCE MANAGEMENT MAINTAIN COMPLIANCE AND PLAN FOR THE FUTURE EMC managed service professionals… Provide end-to-end operational oversight for cloud configuration and compliance management Leverage policy driven tools that can highlight configuration and compliance drift Ensure utilization of the same IT- approved templates across clouds Implement enterprise level standards for security Maintain Compliance On All Machines Across The Environment EMC experts conduct configuration and change management tracking, reducing business risk & supporting compliance with standards/policies

9© Copyright 2015 EMC Corporation. All rights reserved. SECURITY & COMPLIANCE MANAGEMENT Reduce business risk & support compliance with standards/policies Conduct better configuration and change management tracking Safeguard business by enabling enterprise-level standards for protection across environment ENSURE PEAK PERFORMANCE AUTOMATION & ORCHESTRATION MANAGEMENT 76.5% of organizations expect to at least double IT staff productivity Reduce server provisioning cycle time from weeks to min Significant improvements to IT management, productivity & cost savings END-TO-END MANAGEMENT BY EXPERTS FOCUSED ON YOUR SUCCESS TRANSPARENT MONITORING 34% increase in capacity utilization 36% increase in consolidation ratios 26% reduction in diagnostics and problem resolution time

10© Copyright 2015 EMC Corporation. All rights reserved. MANAGED SERVICES DESIGNED FOR YOUR ENVIRONMENT EMC Managed Services For Federation Enterprise Hybrid Cloud Are Available For Different Size Environments SMALL Up To 1,000 VM’s Standard SLAs MEDIUM Up To 5,000 VM’s Standard SLAs CUSTOM No Limit Custom SLAs

11© Copyright 2015 EMC Corporation. All rights reserved. TURN TO EMC FOR CLOUD MANAGEMENT OUR EXPERTS AND PROVEN METHODS ENSURE OPTIMAL MANAGEMENT Employs Proven Approach And Methodology Monitors The Solution For Proactive Governance Closes Internal Cloud Skill Gaps With EMC Experts Maintains Compliance And Helps Plan For The Future Manages Workflows, Blueprints, & Self-service Catalogs Delivers Business Transparency Into Cloud Operations

12© Copyright 2015 EMC Corporation. All rights reserved. PROVIDING OPERATIONAL FLEXIBILITY FOR HYBRID CLOUD MANAGEMENT HYBRID CLOUD OPERATIONS SERVICES End-to-end Solution Monitoring, Reporting, & Management Backed By SLAs EMC MANAGED SERVICE FOR FEDERATION ENTERPRISE HYBRID CLOUD EMC MANAGED SERVICE FOR FEDERATION ENTERPRISE HYBRID CLOUD Provides Customer Staff With Solution Guidance & Knowledge Transfer To Speed Adoption EMC OPERATIONS GUIDANCE FOR FEDERATION ENTERPRISE HYBRID CLOUD EMC OPERATIONS GUIDANCE FOR FEDERATION ENTERPRISE HYBRID CLOUD

13© Copyright 2015 EMC Corporation. All rights reserved. ONE & THREE MONTH GUIDANCE SERVICES ENABLE A SMOOTH TRANSITION ENHANCE YOUR OPERATIONAL SKILLS Speeds The Transition Of The Hybrid Cloud Solution Into Your Operations Helps Develop Familiarity Of Virtualization, Storage, Automation & Self-service Blueprints Provides Knowledge Transfer On Hybrid Cloud Operations To Speed Staff Transformation Offers Real-time Guidance On Operational Tasks And Activities Supports Staff In Monitoring System Performance & Resource Utilization Provides Customer Staff With Solution Guidance & Knowledge Transfer To Speed Adoption EMC OPERATIONS GUIDANCE FOR FEDERATION ENTERPRISE HYBRID CLOUD EMC OPERATIONS GUIDANCE FOR FEDERATION ENTERPRISE HYBRID CLOUD

14© Copyright 2015 EMC Corporation. All rights reserved. ENERGY EXPLORATION COMPANY EXPERT GUIDANCE FOR ROLLOUT OF A FEDERATION ENTERPRISE HYBRID CLOUD Challenges The company needed to implement a cloud capability within its operations that supports both private and public cloud workloads IT needed guidance and monitoring during the initial rollout Solution Preserved storage, virtualization, automation & self-service blueprints Monitored to ensure peak performance & resource utilization. Provided knowledge transfer and guidance on key operational metrics. Provided coaching on standardized reports and operational best practices Results Enabled the customer to maximize the value of their Federation Enterprise Hybrid Cloud investment

15© Copyright 2015 EMC Corporation. All rights reserved. TRANSFORMATION TO IT AS A SERVICE WITH FEDERATION ENTERPRISE HYBRID CLOUD Challenges Growth through major mergers & acquisitions Pressures to reduce IT costs Business expectations outpacing IT capabilities Solution Consolidated data centers from 19 to 4, and transformed IT infrastructure of 6,000 servers & 6PB of storage to virtual private cloud on Vblock Migrated 2,300 test/dev servers to vCloud Air for flexible, low-cost IaaS Currently managing hybrid cloud & IT operations worldwide Results Reduced global IT operating costs by 32% Decreased server provisioning time from weeks to hours Faster application deployment Delivering greater value [financial transparency, agility & choice] to the business GLOBAL PHARMACEUTICAL COMPANY