1 can you remember one great learning experience you have had?

2 where did this learning experience occur? A. in a classroom or workshop? B. while trying to complete a task? Photograph licenced to Duntroon Associates

3 3 7 challenges for the 21st century workforce (and ‘lack of knowledge’ isn’t one of them) 1.Rapid information growth 2.Dealing with increasingly unstructured information 3.Experiencing shortening information half-life 4.Expecting to be always connected 5.Dealing with increasingly complex interactions 6.Managing higher levels of ambiguity that require judgement 7.Change, change, change … roles, jobs, strategy, focus … 7 challenges for the 21st century workforce (and ‘lack of knowledge’ isn’t one of them) 1.Rapid information growth 2.Dealing with increasingly unstructured information 3.Experiencing shortening information half-life 4.Expecting to be always connected 5.Dealing with increasingly complex interactions 6.Managing higher levels of ambiguity that require judgement 7.Change, change, change … roles, jobs, strategy, focus … Informal Learning & the Changing World of Work

4 4 Thomas Kuhn and Paradigm Shifts “We can no longer posit that miasma causes disease or that ether carries light” Learning IS the Work Informal: Not ‘haphazard’ or ‘random’. Can only be ‘managed’ by the learner Thomas Kuhn, The Structure of Scientific Revolutions (1962) Or that Industrial Age educational techniques work in the 21 st Century

5 5 Learning IS the Work Informal: Not ‘haphazard’ or ‘random’. Can only be ‘managed’ by the learner From ‘Know What’ to ‘Know How’ Experience-rich learning rather than content-rich learning Focus is on ‘knowledge transfer’ content-rich experience- poor Core Experiences Practice Conversations Reflection Focus is on ‘building know- how’ ‘content-find’ experience-rich From Content to Context Learning through doing rather than learning through knowing

6 Learning Professionals can manage Learning professionals can support Learning professionals can learn from Background : Harold Jarche & Jane Hart Background : Harold Jarche & Jane Hart Learning and 70:20:10