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Presentation transcript:

Financial Management For It Services

Financial management for IT services 1 Financial Management for IT Services is a Service Delivery component within the ITIL Framework.

Financial management for IT services - Goal 1 The goal of Financial Management for IT Services (ITFM) is to optimize the cost of IT Services while taking into account quality and risk factors. Analysis of cost against quality and risk is used to create intelligent, metric-based cost optimization strategies. Balancing is required since cost cutting may not be the best strategy to deliver optimum consumer outputs.

Financial management for IT services - Key performance indicators (KPIs) 1 In order to assess whether financial management for IT services has been successfully deployed, the following key performance indicators may be examined:

For More Information, Visit: m/the-financial-management- for-it-services-toolkit.html m/the-financial-management- for-it-services-toolkit.html The Art of Service