Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Power Points for Written and Interpersonal Communication: Methods for Law Enforcement: Fourth Edition Chapter 3 The Communication Process

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ JOHARI WINDOW Known to self Known to others Not known to others Not known to self Free area I Blind area II Hidden area III Unknown area IV

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Type A Communication Pattern Blind Area Unknown Area Free Area Hidden Area

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Type B Communication Pattern Blind Area Unknown Area Free Area Hidden Area

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Type C Communication Pattern Blind Area Unknown Area Free Area Hidden Area

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Type D Communication Pattern Blind Area Unknown Area Free Area Hidden Area

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Schramm’s final model

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Harold Lasswell “Who says what in which channel to whom with what effects” Who- control analysis Says what- content analysis In which channel- data analysis To whom- audience analysis With what effects- effect analysis

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Fisher’s group phases Orientation Conflict Emergence Reinforcement

Wallace & Roberson- Written & Interpersonal Communication: Methods for Law Enforcement Fourth Edition ©2009 Pearson Education, Inc. Upper Saddle River, NJ Rules for improvement Use of the first person Use of the active voice Correct usage of pronouns Correct word usage