Putting the “super” in SUPERvisory Officer
In this workshop, we discuss legal issues. The information provided is not intended as legal advice/counsel. It is an overview of the issues. For assistance, please contact: OPC Protective Services at Disclaimer
Duty to Supervise Performance and Behaviour
Performance: “about the work”
Behaviour = Conduct: “about the worker”
Objective Measurement
Why people complain about the principal: Perception vs Reality
Change
Unhappy employees complain
Discipline/Performance Review: Delivering…
Allegations of Principal Misbehaviour
Typical Complaints: Human Rights or Workplace Harassment
Harassment is more than a feeling
Ordinary exercise of supervisory duty
Allegations: possible adjudicators College of Teachers Was the behaviour professional misconduct?* Incapacity?** Tribunals Did bad behaviour occur? Was the process fair? Employer Board Did bad behaviour occur? What discipline, if any, will be imposed? Civil Justice System * Did bad behaviour result in injury, loss? Criminal Justice System Was the bad behaviour criminal? Steps: Discipline or Fitness to Practice Investigation * Dispute resolution or Hearing Outcomes: Exoneration* Limitations Undertakings Revocations Venues: Grievance Arbitration OHR Tribunal Occ HS Bd Discipline upheld, modified, or quashed Steps: Investigation Exoneration Discipline Steps: Lawsuit filed Investigation* Examination for Discovery* Trial * settlement Award made to plaintiff if loss/injury determined and quantified Police Investigation Charge Trial Not guilty Guilty/Penalty
Most common vulnerabilities
Communication
Financial Management
Work Style
Principal Challenges: Isolation
Principal Challenges: Family Status
Personal Leadership Resources
Emotional Resources
Habits of highly regarded SO’s
Presume good intentions
Respect and Civility