Personalisation: What’s in it for you? 12 th September 2012 Dawn Wheeler Adult & Children services Workforce Development Hertfordshire County Council

“Personalisation for me is about: flexibility, choice and control. To make it work for me, it needs: Peer support, information and advice. If it’s working well, it is: liberating with positive outcomes. I will be included and valued. No decision about me without me.” SCIE (2011). People not processes: the future of personalisation and independent living.

Going to explore what it means to you - PersonallyProfessionally

LOVE 30 TRAVEL WALKING SOUND OF MUSIC SENSES DREAM CHOICE WHALES FREEDOM HAPPY WARMTH SPACE GLORIOUS TRAVEL BEAUTY ALIVE

One page profile – work based What People say they like & Admire about me: Approachable, sense of humour, focused, clear &precise, passionate, my beads and colour creative, supportive, cakes! What’s is important to me: You value my contribution as much as I value yours. You allow me to be creative Seek my support with work, rather than tell me Recognise and utilise my talents How best to support me: Listen to me, give me your undivided attention however small or large the task. Work with me, share with me. Laugh with me, be open with me. Give me constructive feedback.

Evidence?

Checking your progress using person centred approaches Section 2: Using person centred thinking tools & Approaches to support individuals to have choice & Control in their lives.

For example: If you are Getting started you are likely to tick the first one or two statements If you are making Some progress, then perhaps the third statement Good progress is likely to mean that you would tick the fourth box Excellent progress would mean that you are ticking the fifth statement

Personalisation: What’s in it for you?

References Carr, S. (2010). Personalisation: a rough guide (Internet). Available from Accessed April London: SCIEwww.scie.org.uk Sanderson et al. (2011). Progress for Providers – checking your progress in using person centred approaches. Cheshire: HAS Press. Social Care Institute. (2012) People not processes: the future of personalisation and independent living (Internet). Workforce Development: Report 55. Available from Accessed April 2012www.scie.org.uk Sanderson, H. Lewis, J. (2012). A Practical Guide to Delivering Personalisation. London: Jessica Kingsley Publishers