Network Reliability and Interoperability Council Focus Group 3 April 14, 1999 Ray Albers- Bell Atlantic Focus Group III Chair

Focus Group 3 Report Ne t work Reliability Steering Committee 4Q98 Highlights Subcommittee I- Best Practices Review/Evaluation Subcommittee 2- Data Analysis/Future Considerations

Network Reliability Focus Group NRSC Governance Model

NRSC Highlights (details: All Failure Categories in the “Green,” but: Procedural Error outages and outage index in the “Red” and “Yellow” areas respectively › NRSC Procedural Errors Team is addressing › Report will be issued this quarter.

FCC Reportable Outages through 4Q98 (by number of events)

FCC Reportable Outages- 4Q98 (by failure category)

Procedural Error Attributed Outages through 4Q98 (by number of events)

Procedural and Non-Procedural Error Outages by Report Year

“One Call” Law passed

Impact of “One-Call” Legislation Too Early to Tell Passed into law in June 1998 DOT Office of Pipeline Safety is studying one-call system best practices 9 Task Teams established in 11/98 Multi-industry participation NRSC Facilities Solutions Team is participating Final Report due in June 1999 States may apply for grants (FY2000-$1M, FY2001-$5M) for one-call systems that adopt best practices.

Subcommittee 1- Best Practices Updated and consolidated best practices to meet needs of traditional wireline carriers and to apply to new service providers and technologies, e.g. ATM, WDM/DWDM, VoIP, LMDS, WLL, xDSL, Packet. Survey to judge the implementation and effectiveness of best practices (4/99). Emphasize Power, Facilities and E911 Preliminary report due July 1999

Subcommittee 2- Data Analysis/Future Considerations Scope: -analyze effectiveness of current outage reporting criteria and data -suggest appropriate clarifications (especially for incidents on sub-network or leased capacity situations) -identify additional industry segments (e.g., cable, Internet Service Provider, satellite, and wireless) and tools that the Commission may need to consider for inclusion in the reporting criteria -assess the likely impact of new and changing technologies and services (e.g., internet services, ATM, Frame Relay) on network reliability -review and consider similar efforts underway (e.g., CIAO Critical Infrastructure Assurance Office)

Data Analysis/Future Considerations- cntd Subteams are working on each element Interface team Current Process team Future Considerations team Recommendation team Data questionnaire will be sent to new industry members to assess the level of outage analysis and information sharing in their industry Initial Report -- July NRIC meeting Final Report -- October NRIC meeting