PSS World Medical slides 1. One-slide Summary

BEA Customer: PSS World Medical Problem: Sales effectiveness –Needed to increase sales productivity by adding online ordering –Needed to offload time-consuming low-margin, high-volume orders Solution: Enterprise portal (MyPSS) –Offers personalization to expand revenue opportunities and reduce order- fulfillment costs –Enables customers to manage product delivery and inventory more effectively. Results: PSS building stronger customer relationships –PSS’s customers now have greater inventory management control, more timely reporting, and faster delivery of expensive non-stocked items. –Sales can focus on capital-equipment sales and relationship building Benefits: Fast time to market, robust platform –“BEA provides us with unbeatable time-to-market, investment protection, personalization and scalability.” –Deployment expected to take a year was accelerated by 4 months.

PSS World Medical slides 2. Proof point and quote

BEA Customer: PSS World Medical From order-taking to building customer relationships “Sure, BEA provides us with unbeatable time-to-market, investment protection, personalization and scalability. But our bottom line — that’s where BEA is really helping… We’re delivering on the dot-com promise where so many medical startups failed; that’s a dramatic demonstration of the power of BEA’s portal framework for established enterprises such as ours.” — David Ramsey, Chief Information Officer, PSS World Medical

PSS World Medical slides 3. Detailed overview

BEA Customer: PSS World Medical PSS is a leader in marketing and distributing medical products to physicians, long-term care providers, and imaging facilities. PSS needed to increase sales productivity by adding online ordering. PSS also needed to offload time-consuming low-margin, high-volume orders. Requirements for MyPSS portal: –Useful, useable, intuitive, and compelling portal –Extremely reliable –Must be integrated with PSS’s sales force automation and enterprise resource planning applications

BEA Customer: PSS World Medical Benefits of the BEA Platform: Fast time to market –Leading-edge personalization and portal features –Deployment (expected to take a year) accelerated by 4 months Robust platform –“Not only the safe choice, it's the best application server on the market.” –“BEA provides us with unbeatable time-to-market, investment protection, personalization and scalability.” Results: PSS building stronger customer relationships Sales can focus on capital-equipment sales and relationship building