Improving the Way We Speak João de Deus Matas de Carvalho May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department

Outline May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Why VoIP ? Our Setup Polyspeak The Future

Why VoIP ? May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Cheaper implementation Lower rates More functionalities Integration with local Systems Low maintenance costs

Cheaper implementation May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Any Intel compatible server Current Network can be used Cheaper Hardware for the server No special Brand needed

Lower Rates May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Access to International Brokers ENUM Anonymous SIP Local trunks Routes Exchange

More functionalities May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Mobility Voic integrated with Advanced IVR programming LCR User-friendly

Integration with local systems May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department User management PIN changes Billing information Accounting

Low maintenance costs May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Networking department can take over Self managed configuration No high cost support contracts Simple to migrate to another site Easy to replace Hardware Software patches

Downside May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Sensitive to Power and Network problems Emergency Call Routing Sound quality depending on QoS

Our Setup May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department

Numbers I May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department

Numbers II May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department TypeMinutesCall Duration Local min Country min International min

Polyspeak May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Web-Interface Optimized Configuration Accounting Statistics Easy Backup/Restore Support Export/Import

User Interface May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department

Superuser Interface May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department

Admin Interface May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department

System May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Auto-detection Easy configuration Dyndns Support

Broker configuration May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Automatic Rate and Credit configuration Optimized LCR algorithms Advanced options

Users May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Groups and Accounting Centers Easy Usage Access to User Options

Routes May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Global System Routing User Specific Routing

Trunks May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Power Trunks ENUM support Extension Mapping

Hardphones May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Organized Database Semi-automatic Configuration

Services May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department IVR, Queues, Callback, DISA and more...

The Future May 23, 2007 Computing Center of the Engineering Faculty of the University of Porto Networking Department Integration with Video Conference More SOAP Services Integration with LDAP, AD and Radius Integration with MSN or Jabber Fault-tolerant Load-balancing