MGT492: Managing People & Organizations : Human Resource Management: Staffing (contd.) Lecture 17: Chapter 8: Human Resource Management: Staffing (contd.) Instructor: Dr. Aisha Azhar COMSATS Virtual Campus

Last lecture overview The Human Resources Management Process The legal environment Human resource planning – Job analysis Recruitment and selection 2

Developing Employees Orientation – The process of introducing employees to the organization and their jobs. Orientation Programs: Exhibit 8–6 3

Developing Employees Training – The process of acquiring the skills necessary to do the job. Development – Ongoing education to improve skills for present and future jobs. 4

Developing Employees Off-the-Job Training – Vestibule training develops skills in a simulated setting. On-the-Job Training – Training done at the work site with the resources the employee uses to perform the job. 5

Job Instructional Training Steps Model 8–3 1.Preparation of the trainee. 2.Presentation of the task. 3.Performance of the task by the trainee. 4.Follow-up. 6

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The Performance Appraisal Process Exhibit 8–8 8

Performance Appraisal Measurement Methods Exhibit 8–9 9

Performance Appraisal Measurement Methods (contd.) 10

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The Evaluative Performance Appraisal Model 8–4a 1.Make an appointment. 2.Have employee perform a self- assessment. 3.Assess performance. 4.Identify strengths and areas for improvement. 5.Predict employee reactions and plan how to handle them. Preparation for the PA Steps 12

The Evaluative Performance Appraisal (cont’d) 1.Open the interview. 2.Go over the PA form. 3.Agree on strengths and areas for improvement. 4.Close the interview. Conducting the PA Steps Model 8–4b 13

The Evaluative Performance Appraisal (cont’d) 1. Make an appointment. 2.Have the employee develop objectives and plans for improving performance. 3.Develop objectives and plans for improving employee performance. Model 8–5a Preparation for the PA Steps 14

The Developmental Performance Appraisal Model 8–5b 1.Open the interview. 2.Agree on objectives. 3.Develop plans for meeting the objectives. 4.Make a follow-up appointment. 5.Close the interview. Conducting the PA Steps 15