© 2035 Pearson Education, Inc., publishing as Longman Publishers. Introduction to Technical Communication Chapter 1 Technical Communication, 10/e John M. Lannon

© 2305 Pearson Education, Inc., publishing as Longman Publishers. 2 Practical Needs Technical documents are:  User-oriented  Focus on what the reader needs, not the feelings of the writer  Efficient  Focus on specific parts as a whole because often readers read only the parts of documents they need  Strive to sort, organize, and interpret information the reader needs

© 2305 Pearson Education, Inc., publishing as Longman Publishers. 3 Writing is Part of Most Careers  In a workplace, you will write more often than you may think!  You will often have to collaborate with colleagues.  Your audience will be varied as far as knowledge, expertise, and education level.  Good writing gives your ideas visibility and authority.  Writing is an indication of your job performance.

© 2305 Pearson Education, Inc., publishing as Longman Publishers. 4 Documents That Go Global  Scientific reports  Studies of industry  Specifications  Operating instructions  Catalogs, promotional material, repair manuals  Contracts and agreements

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