国际软件 本地智慧 Tech-Trans E-commerce Management Information System Tech-Trans 国际软件 本地智慧
CONTENT 1.Current Trends 2.Advantages of TT’s E-commerce MIS 3.Success Story 国际软件 本地智慧
1.1Global E-commerce Trends – estimates vary Still well below levels once anticipated Interactive Media in Retail Group (for 2013) B2C e-commerce sales: $1.25 trillion Goldman Sachs (for 2013) Retail web sales: $963 billion eMarketer (for 2013) B2C e-commerce sales: $1.3 trillion Sources: Sources: Goldman Sachs, IMRG, eMarketer
China Grown by 120% a year since 2003 Set to surpass US in 2013 as the largest e-commerce market 1.2China expected to grow fastest in 2013 Sources: Economist, Morgan Stanley, eMarketer
1.3Features of online consumers Most online consumers research products online before buying. 90% use their smart phones for e-commerce. Most consumers use credit cards to buy online (Other forms of payment: electronic funds transfer, debit card, cash on delivery ) Clothes and electronics top products bought online. Concerns: Shipping and delivery, costs, fraud, data protection. Source: comStore Study (Argentina, Brazil, Chile, Colombia, Mexico, Peru and Venezuela)
1.4 OTO Why Online2Offline Commerce Is A Trillion Dollar Opportunity Uncovering opportunities ; Creating disruption in the social, local and mobile space; Boost high-margin marketing campaigns; Grow revenues faster than ever.
1.5Cloud Computing Access remote data centers in the cloud, avoiding the local server collapsing in sale season; Software as a Service (Saas), Platform as a Service (Paas), and Infrastructure as a Service (Iaas), reducing IT cost over the long run.
1.Current Trends 2.Advantages of TT’s E-commerce MIS 3.Success Story 国际软件 本地智慧 CONTENT
2.1 Overview of System Architecture 国际软件 本地智慧
1.Aligning different business platforms (such as B2B website(s), B2C website(s), external site(s) ); 2. Wholesale & Retailing at the same time; 3.Automation of updating information, combining orders and order splitting; 4.Build-in order verification module with automated on-hand inventory checking; Alignment of Multi-Channel Sales 2.2 Advantages of TT’s E-commerce MIS
2.2.1 Screen Shot Products information can be updated automatically to different websites. 国际软件 本地智慧
2.2.2 Screen Shot 国际软件 本地智慧
Update production information to the front end Real-time Inventory Synchronization Screen Shot (Front End) 国际软件 本地智慧
Intelligent Inventory Management Real-time Inventory Synchronization Automatic stock adjustment according to different sites revenue. Optimized Pick-Pack-and-Ship from different distribution centers 2.3 Advantages of TT’s E-commerce MIS
Optimized Pick-Pack-and-Ship Process Screen Shot 国际软件 本地智慧
Visualized KPI (Key Performance Indicator) Reports Traffic, Trade Density, Order Quantity & Fulfilled Orders Customer Service Centre Complaints, Returned Orders, Abandoned Orders & Re-engage Customers Marketing Effect of Promotions & E-marketing Communications Analysis Target Customer Behaviour, such as shopping time, favourite brands and expecting prices 2.4 Advantages of TT’s E-commerce MIS
2.4.1 Analysis 国际软件 本地智慧
Analysis Report 国际软件 本地智慧
multiple channels and e- commerce sites Third Party Warehouses payment providers Seamless Integrations with Seamless Integrations with Call center 国际软件 本地智慧 2.5 Advantages of TT’s E-commerce MIS
Ecommerce Sites Interface Tech-Trans’ ERP Warehouse Management Logistics Management Billing System CRM System WMS Interface Warehou ses Mgmt System Architecture 国际软件 本地智慧 Third Party Services
With Business Platform With Message Service Center Best Warehouse Management System With Warehouse Management System Interface Manhattan Warehouse Management System Panzer Message Service Center Interface
Accounts Receivable Accounts Payable Logistic Expense Mgmt Audit Trail of Payment Providers 国际软件 本地智慧 Excellent Financial Function 2.6 Advantages of TT’s E-commerce MIS
Report 国际软件 本地智慧
Product Information Inventory Management Orders Fulfillment Online & Offline Integrations 2.7 Advantages of TT’s E-commerce MIS 国际软件 本地智慧
Improve Customer Satisfaction Customer Behavior Analysis Drive Repeat Sales Customer data that can be fed in and out of the platform. Large data analyses show customer’s real needs, powering better customer service. CRM Targets Ur Customers Customer behavior analysis drives targeted marketing campaigns. CRM 2.8 Integration with CRM 国际软件 本地智慧
3.Success Story 2.Advantages of TT’s E-commerce MIS CONTENT 1.Current Trends
3.1 Success Story Goelia is a Chinese clothing and accessories retailer based in Guangzhou. It is established in 1995 and proved to be a success in last 18 years. After gain the great expansion in home, now, Goelia’s stores spread over 20 countries. In the sales day of , Goelia received 130,000 orders. The single day turnover reached ¥ 38,000, 、 Aligning different business platforms, including Goelia official site, Taobao, Paipai & Jingdong 2 、 Fulfilled all the orders in 3 days 3 、 Solve overselling/overbooking efficiently 4 、 Seamless integrations with the third party logistic systems 国际软件 本地智慧