Digital Services of The National Archives Markku Mäenpää 28.1.2010.

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Presentation transcript:

Digital Services of The National Archives Markku Mäenpää

E-services E-service refer to the online provision and use of public services and the electronic dissemination of information. Some online services require user authentication which usually involves a certification card or online banking codes

The Role of The National Archives Service as a service producer The National Archives and seven provincial archives Ensures the availability of records to our customers, over 170 hkm shelving Records used in our reading rooms To an incresing extent also online The enquiry service provides certificates and reports as well as officially certified copies and copies for which no certification is required

The Situation Today Reference databases: VAKKA, AARRE, Databases produced by several projects Digital Archives; an increasing amount of material in digitised form ; it is possible for our customers to start an inquiry process by We’ve lacked the whole picture analysis or strategy of our online services

Strategicaly important The new strategy of the National Archives Service emphasizes the importance of the online e-services to our customers We have to carefully implement the strategy to our daily work; it is always the question of the resources

ASTIA-project A close co-operation with the KDK (NDL) ASTIA is the online system for client services and document ordering system The functions of ASTIA is based on main processes of our information services A common interface for our reference databases in order to begin an e- service process; Our customers do not have to know about the provenance of the archives You can order archival materials to the reading room or you can start an enquiry process over the web It must be easy to use Interactive, social media experiences We shall build it in modules. Some parts should be ready by the end of this year.; A close co-operation with the KDK (NDL). ASTIA is a back system for the Public Interfase system of KDK (NDL)

Portti (Gate) How to improve the accessibility of our digital collections Collection of understandable knowledge environments for unexperienced users To build up thematic wholenesses (for instance genealogy) Interactive purposes; in the future offer our customers a possibility to add information to our collections

Astia-kokonaisuus KDK-public interface STIA-asiakaspalvelu- ja tilausjärjelm Integraatioalusta VakkaAarreDigitaaliarkistoTwebMuut Client ASTIA- asiakaspalvelu- ja tilausjärjestelmä

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