Deming’s 14 Principles W. EDWARDS DEMING. Create constancy of purpose for the improvement of product an service.

Slides:



Advertisements
Similar presentations
Organization Development and Change
Advertisements

TOTAL QUALITY MANAGMENT
©2006 OLC 1 Process Management: The Foundation for Achieving Organizational Excellence The Capabilities That Enable Organizational Excellence.
Quality Leadership Deming’s 14 Points as described in Total Quality Management by Besterfield et al (Ch. 2) Presented by Dr. Joan Burtner, Certified.
TQMTQM Total Quality Management. Fourteen Elements of TQM Create a constancy of purpose Adopt a new philosophy Cease dependence on mass inspection as.
1 ) Deming Management Principles of Deming Management Deming's Fourteen Points.
BS2914 Quality Management & Customer Care 3: TQM Gurus [1] W.Edwards Deming 3: TQM Gurus [1] W.Edwards Deming.
“Statistics is the science of gaining information from numerical data.” -- Moore Definitions of Statistics Statistics: “the science of data involving collecting,
1 Chapters 26 & 27 By: Allen Campora and Kyle Sera BA 352.
October 1, 2008 Quality Management for the Medical Laboratory Michael Noble MD FRCPC Chair – Program Office for Laboratory Quality Management Medical Director.
Chapter 2 Quality Theory.
1 Chapter 12 Understanding Service Quality 1 Chapter 12 UNDERSTANDING SERVICE QUALITY McGraw-Hill/Irwin © 2003 The McGraw-Hill Companies, Inc., All Rights.
TOTAL QUALITY MANAGEMENT (TQM)
© Prentice Hall, 2004Business In Action 2eChapter Understanding the Functions and Roles of Management.
Intro to LSS1 LSSG Green Belt Training Introduction to Lean Six Sigma.
Total Quality Management(TQM) The word “total” conveys the idea that all employees, throughout every function and level of organization, pursue quality.
PART 2: A FRAMEWORK FOR SOFTWARE PROCESS IMPROVEMENT (SPI) Jean Charles Salvin Markus Erlandsson Jan-Peter Nilsson.
© 2003 Prentice-Hall, Inc.Chap 13-1 Business Statistics: A First Course (3 rd Edition) Chapter 13 Statistical Applications in Quality and Productivity.
Issue Description APPRECIATION FOR A SYSTEM THEORY OF KNOWLEDGE UNDERSTANDING VARIATION PSYCHOLOGY August 12-14, 2015Eric Budd - "Profound Knowledge for.
14 Points for Management 1. Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business,
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Chapter 2 Quality Theory.
Total Quality Management Lecture #2. Types of Quality Control  Product Quality Control –Product Control focuses on the output  Process Quality Control.
1919. CHAPTER 19 Organizational Change and Development Copyright © 1999 Addison Wesley Longman 2 Organizational Change The movement of an organization.
Quality and Productivity Management Deming, TQM, and 6 Sigma.
Quality and Operations Management “Guiding Philosophies of Deming, Juran, and Crosby”
Total Quality Safety Management.
DEMINGS OF 14 POINTS OF QUALITY
Introduction to Quality Prepared by: Bhakti Joshi Date: December 6, 2012.
Chapter Fifteen: Employee Involvement Employee Involvement Employee involvement seeks to increase members’ input into decisions that affect organization.
Deming’s 14 Principles W. EDWARDS DEMING. THE DEMING CHAIN REACTION Improve Quality Costs decrease because of less reword, fewer mistakes, fewer delays,
McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies, Inc. All rights reserved. x Process Improvement Using Control Charts Chapter 14.
Development of Quality1 Advanced Software Engineering COM360 University of Sunderland © 1998.
ILRCornellILRCornell Copyright 1999 by Brent Smith, Ph.D. Micro-Organizational Behavior: Organizational Change.
Quality Management Strategies. Dr. W.E. Deming A census bureau statistician A census bureau statistician Improved U.S. production during WWII Improved.
Score Sheet The BEAD-BOX GAME tm Note: Production Lot Size 50 Beads Per Operator Per Day Inspector (1) ___________________ Recorder: ___________________.
Professional Small Business Management
PP 500 Public Administration and Management Unit Six Seminar Dr. Bruce Bordner Kaplan University.
Lean Office - Total Quality Management managementsupport
Theoretical Basis of the Quality Movement – Part 1: Deming’s Fourteen Points Adapted from Ch. 1 and 2 from Statistical Quality Design and Control Authors:
Thomas G. Cummings Christopher G. Worley Chapter Fifteen : Employee Involvement Organization Development and Change.
Total Quality Management CS3300 Fall A long time ago Made in Japan – then and now W. Edwards Demming We improve product by improving the process,
Definition: Total Quality Management Total Quality Management is a management approach that originated in the 1950s and has steadily become more popular.
Total Quality Management (TQM)
McGraw-Hill/IrwinCopyright © 2009 by The McGraw-Hill Companies, Inc. All Rights Reserved. Chapter 17 Process Improvement Using Control Charts.
Management of Quality. Introduction to Quality Quality Gurus W. Edwards Deming W. Edwards Deming Joseph M. Juran Joseph M. Juran Philip B. Crosby Philip.
PP 500 Public Administration and Management Unit Six Seminar Kris R. Foote, J.D. Kaplan University.
Overview Of Continuous Quality Improvement to Become High Performance By Lori Strumpf Strumpf Associates: Center for Strategic Change December 2015.
Learning Objectives for Learning Unit 15
Team A MGT/420 November 5, 2012 Gregory Waters. Automobile Manufacturers Retail Stores After-Market Consumers High quality components Quality -Selling.
LECTURE 3. Quality Philosophies and Management Strategies Deming was asked to deliver a lecture on statistical quality control to management Japanese.
Employee Involvement Dr A. H. Busari FSKPM Organization Development and Change.
PLEASE SIT WITH YOUR GROUPS! March 7, IE 441.
Theoretical Basis of the Quality Movement Presented by Dr. Joan Burtner Certified Quality Engineer Associate Professor of Industrial Engineering and Industrial.
Deming Principles PROGRAM PRESENTATION
ECE362 Principles of Design
Organization Development and Change
TOTAL QUALITY MANAGEMENT
Preventing Abuse, Neglect, & Exploitation
TOTAL QUALITY MANAGEMENT (TQM)
Theoretical Basis of the Quality Movement
Theoretical Basis of the Quality Movement
Deming’s Philosophy of Total Quality Management
Organization Development and Change
13 Employee Involvement.
Organization Development and Change
The Red Bead Game 1.
Theoretical Basis of the Quality Movement
Theoretical Basis of the Quality Movement – Part 1: Deming’s Fourteen Points Adapted from Ch. 1 and 2 from Statistical Quality Design and Control Authors:
Quality Management MNGT 420
Theoretical Basis of the Quality Movement
Presentation transcript:

Deming’s 14 Principles W. EDWARDS DEMING

Create constancy of purpose for the improvement of product an service.

Adopt the new philosophy.

Cease dependence on mass inspection.

End the practice of awarding business on price tag alone.

Improve constantly and forever the system of production and service.

Institute training and retraining

Institute leadership

Drive out fear.

Break down barriers between staff areas.

Eliminate slogans, exhortations, and targets for the workforce.

Eliminate numerical quoatas.

Remove barriers to pride of workmanship..

Institute a vigorous program of education and retraining.

Take action to accomplish the transformation.

Feedback: Privacy Policy Feedback
Do Not Sell My Personal Information
About project: SlidePlayer Terms of Service

© 2025 SlidePlayer.com. Inc. All rights reserved.