Portal User Group Meeting January 17, 2008

Agenda 1.Welcome 2. Updates on the Following: 1.Migration Status 2.New Positions 3.Web CMS Bid 4.WebTrends Status 5.Help Desk 6.Training Issues 7.Template Face-Lift 2. Updates on the Following: 1.Migration Status 2.New Positions 3.Web CMS Bid 4.WebTrends Status 5.Help Desk 6.Training Issues 7.Template Face-Lift 4. Open Discussion

2008 Meetings April 2 July 9 October 1 December 10

Migration Update Sites on DSF Portal – 91 Sites in Progress – 8 Sites in Queue – 2 On Hold - 3

New Positions in Group Visual Media Designer IT Analyst Trainee (on hold)

Bid Update Received four (4) Responses to Bid Administrative Review disqualified one Response Next Steps Review and score Responses Vendors come in for demos Select vendor Award Contract

Status of WebTrends WebTrends stopped analyzing on December 18, 2007 Users can still access reports Working on resolution Due to instability of product we have decided to replace WebTrends –Requirement Spreadsheet was sent to users for feedback.

Help Desk Changes New version of IMPACT (Incident Management Tool) New Process called ITIL has been implemented. s may appear different Resolved versus Closed tickets Help Desk calls Online forms still go to the old IMPACT system

Training Issues Training Site Role vs Agency Site Role Downloading Internet Images Protected by Copyright Ask permission from owner Stock Photo Overview (see handout)

Template Face-Lift Status Templates are being tested on staging server for CT.gov and CID Expect to launch CT.gov by February 1, 2008 Graphics Assistance How agencies can get on list for change to new template Implementation Options Supporting information and planning documents on CPI

Template Demo Changes to the CT.gov Template Resizing Navigation Text Based (no graphics) Navigation Rollover Effects Common Elements Seasonal Photo Updates to the CT.gov Features Quick Links Weather Widget Search/CT Keyword Latest News eAlerts

Open Discussion