Public Transit Performance Measurement Measure What Really Matters Jerry Benson, Ph.D. Chief Operating Officer Utah Transit Authority September 13, 2010

Misguided Measurement Misdirects Policy

Measure What Really Matters? Economic health Social justice Environmental protection

Measure What Really Matters? National security –Foreign Oil Dependence –Housing Affordability –Movement of Goods

In 1973, after the OPEC oil embargo, the US had the opportunity to change its transportation system and reduce dependence on foreign oil. Instead, Americans have increased annual VMT per capita by 250 percent. Imported oil as a percentage of US oil consumption has increased from 35.8% in 1975 to 58.2% in 2007.

National and Regional Outcomes, Not Micro-Operational Outcomes, Should Drive Policy

Environment Our Region’s Future TransportationLand Use Job Creation Air Quality Land Consumption Traffic Water Use Miles of Driving Open Space Housing Opportunities Energy Use Regional Choices and Outcomes

Land Consumption Analysis

Vehicle Miles of Travel Per Day

Total Emissions Tons Per Day

Housing Mix: Current and 2020

Total Infrastructure Costs

“Give me a lever long enough... and I shall move the world.” (Archimedes) The Transportation System is the “Longest Lever” that creates a Region’s future urban form

The Right Transportation Recipe A balanced transportation system MIXED WITH... Land use that makes it effective Quality service Efficient operations

Quality and Performance Management System (QPMS) Strategic Direction Regional Long Range Plan Vision & Mission Strategies Execution Goals & Objectives Service Standards Budget Controlled Processes Measurement & Accountability Trustees Report Management Review Performance Plans Internal & External Audit Analysis & Improvement Non- conformity Budget Variance Continuous Improvement Goals

Utah’s Challenges No regional land use plan, authority. Multiple MPO’s in urbanized area. No regional outcome goals. Unregulated, private parking. Air quality conformity process doesn’t enable flexibility, creativity.