John Heritage Director of Development Losing it all in Translation!

raising the standard in mental health Where to start? Some observations Making Space Engaging with the Third Sector and making rhetoric a reality

raising the standard in mental health The landscape 35,000 HSC Third Sector providers; 1,600 estimated to enter the market in the next 5 years; Annual spend £12bn; 70% report not tendering in a 12 month period; Perception issues from provider and commissioner about capacity; 59% of organisations are committed to growth: 11 – 20%; Potential £1bn increase in 1 year of third sector delivery ‘DH Third Sector Market Mapping, February 2007

raising the standard in mental health Making Space 25 years old providing Mental Health services across England; 7,000 users of service each day: Clinical Services; Residential Care; Supported Housing; Day & Employment Services; Family Services; Innovative

raising the standard in mental health Our approach Proactive relationship with commissioners; Outcome focus; Social added value with clearly articulated business benefit; Price sensitivity; Can do approach; Rigorous Governance procedures; Quality and ‘customer’ experience; Partnership approach in statutory & third sectors

raising the standard in mental health Mis-conceptions The Third Sector lack of financial rigour; ability to deliver?; marginal services; fuzzy!!! Commissioning it’s a ‘dark art’ cost not value driven process; resource availability unclear; are they serious…..

raising the standard in mental health More like the reality The Third Sector high quality providers; range of services; added value; social inclusion and recovery focused; Outcome approach Commissioning increased transparency; increasing numbers of third sector providers commissioned; True contestability in the market 6/10 could do better!

raising the standard in mental health Rhetoric to reality…. Full cost recovery - MHPF: 30% don’t receive it; 30% get it from some & 30% get it from most; Greater understanding and greater collaboration Joined up approach: Health, Social Care, SP; System movement: procurement/red tape; Make the process as transparent as possible – indicate resource; Jointly plan provision with providers; Don’t place artificial limitations on what the sector can deliver

raising the standard in mental health The consequences of getting it wrong Small providers go to the wall; Third Sector providers continue delivering marginal services; Private Sector providers dominate the market; More of the same; A real chance to see the system move

And finally...a shameless plug raising the standard in mental health The Mental Health Providers Forum