WINS Monthly Meeting 4 /2/2004 WINS Monthly Meeting 4 /2/2004

Agenda IntroductionsIntroductions SNIP ATM OutageSNIP ATM Outage Video Conferencing IssueVideo Conferencing Issue Caching Server IssueCaching Server Issue NAT Cisco Router IssueNAT Cisco Router Issue Fortinet PresentationFortinet Presentation Question & AnswersQuestion & Answers

Introductions NameName TitleTitle LocationLocation

SNIP ATM Outage On March 25 th from 10 am until noon, Internet access was intermittentOn March 25 th from 10 am until noon, Internet access was intermittent Traffic through SNIP was up and downTraffic through SNIP was up and down Called SNIP and discovered ATM issues with VerizonCalled SNIP and discovered ATM issues with Verizon SNIP moved our ATM connection to a different routerSNIP moved our ATM connection to a different router Problems resolved!Problems resolved!

Video Conferencing Issue Problem : Calls to outside locations connect but no video on local end. If remote calls in, no problems. Problem started after spring breakProblem : Calls to outside locations connect but no video on local end. If remote calls in, no problems. Problem started after spring break Solution: Upgraded NAT Cisco router to include video featureSolution: Upgraded NAT Cisco router to include video feature Widener Polycom available for testing at Widener Polycom available for testing at Contact Tom Erbe , as neededContact Tom Erbe , as needed Further testing needed to investigate 3 call issueFurther testing needed to investigate 3 call issue

Caching Server Issue Received calls for Internet performance issues on April 1 stReceived calls for Internet performance issues on April 1 st Found Caching Server CPU at 100%Found Caching Server CPU at 100% No streaming traffic found.. Only normal trafficNo streaming traffic found.. Only normal traffic Solution: removed Widener Caching Server, configured Content Filter, moved DCCC, Ridley, Interboro, Penn Delco & William PennSolution: removed Widener Caching Server, configured Content Filter, moved DCCC, Ridley, Interboro, Penn Delco & William Penn CPU now at 60% on both serversCPU now at 60% on both servers

NAT Cisco Router Issue On April 1 st at 2 pm, the NAT Cisco router crashedOn April 1 st at 2 pm, the NAT Cisco router crashed Cisco identified problem in the operating systemCisco identified problem in the operating system Downgraded to OS running prior to Spring BreakDowngraded to OS running prior to Spring Break Internet access restored by 2:30 pmInternet access restored by 2:30 pm Cisco will identify fixCisco will identify fix

Fortinet Presentation Tim Slattery of Corporate Networking Inc Presents “Fortinet”Tim Slattery of Corporate Networking Inc Presents “Fortinet” Fortinet's award-winning FortiGate™ series of ASIC-accelerated antivirus firewalls detect and eliminate the most damaging, content-based threats from and Web traffic such as viruses, worms, intrusions, inappropriate Web content and more — in real time.Fortinet's award-winning FortiGate™ series of ASIC-accelerated antivirus firewalls detect and eliminate the most damaging, content-based threats from and Web traffic such as viruses, worms, intrusions, inappropriate Web content and more — in real time. Richard R. BasileRichard R. Basile Fortinet, Inc.Fortinet, Inc. Senior Systems EngineerSenior Systems Engineer

Questions & Answers Next Meeting Friday May 7th!Next Meeting Friday May 7th!